Benefits Advisor (Mid-Level) - Health & Wellness

Benefits Advisor (Mid-Level)

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service, and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty, and service define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Benefits Advisor (Mid-Level), specializing in Health & Wellness, you will play a vital role in supporting the well-being of our employees and their families. You will be responsible for managing key benefits programs, ensuring compliance, and promoting a culture of health and wellness across USAA. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations : San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA, or Tampa, FL. Relocation assistance is not available for this position.

What You'll Do

• Program and vendor management for the vision and dental plans.
• Subject matter expert for the wellness and fitness reimbursement programs.
• Oversee family building program.
• Responsible for onsite events such as the 5k across all campuses as well as the onsite biometric screenings.
• Coordinate efforts to ensure HIPAA processes and controls meet standard to include monitoring the HIPAA training audience to verify the appropriate parties receive periodic training as well as work with compliance, privacy, and learning teams to ensure HIPAA training curriculum is reviewed annually.
• Applies proficient knowledge to provide guidance in the design, development, implementation, assessment, and administration of benefit plans, programs, and services.
• Supports the daily management of programs, regulatory compliance, contract compliance, and contracted suppliers.
• Researches and analyzes organizational trends, market data, and industry practices to identify root causes and address benefit issues to resolve efficient solutions.
• Assists with raised issues on benefit programs.
• Ensures vendors and benefit programs are integration and alignment with the Total Rewards philosophy.
• Assesses supplier performance and contracts meet appropriate service levels to employees and plan participants.
• Collaborates with the stakeholders to evaluate and modify objectives for employee benefit programs.
• Evaluates the efficiency and impact of changes for benefits programs and initiatives.
• Ensures legal compliance of regulations applying to assigned benefit programs and assesses the legal and regulatory environment that may impact current and / or future employee benefit offerings.
• Researches and analyzes changes and improvements to programs to maintain compliance with federal regulations.
• Assists with benefit projects and initiatives and serves on cross-functional teams.
• Coordinates with key team members on the development and implementation of systems and processes which support benefit projects and initiatives.
• Implements the communication strategy around benefit plans, programs, and services to include open enrollment changes, pricing, plan details, and the various communication resources.
• Researches and analyzes measures to ensure costs are minimized and efficiencies are realized and analyzes financial impacts to programs to minimize financial exposure.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What You Have

Compensation Range

The salary range for this position is $77,120.00 - $147,390.00.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.