Financial Aid Counselor

Job Details :

Mercer University is searching for a Financial Aid Counselor on the Atlanta, Georgia or the Macon, Georgia campus.

Responsibilities :

The purpose of this position is to provide excellence in service to new and returning students regarding all financial aid processes. Responsibilities include all regulatory compliance when administering federal state and institutional financial aid within the guidelines of each program with a proficiency and accuracy that meets department needs. Collaboration and building good working relationships with Admissions, Bursar, and other related departments will be an essential component to this position. Conducting financial literacy training and counseling for assigned student populations to include Satisfactory Academic Progress Loan Entrance and Exit Counseling Professional Judgement and other related needs. This position will perform other duties as assigned to include administrative functions and financial aid presentations.

Qualifications :

A bachelor's degree from an accredited college / university and one year of related experience to include accounting / finance, computer technology / software, and customer service are required.

Knowledge / Skills / Abilities :

Excellent oral and written communication skills to communicate with students, parents and internal customers

Multi-tasked and detail oriented to perform varied duties under strict time constraints

Able to work well under pressure, in a team environment and with a diverse population to provide excellent service

Ability to prioritize work flow and work with many interruptions.

Background Check Contingencies :

• Criminal History

Required Document Attachments :

About Mercer University

Founded in 1833, Mercer University is a distinguished private institution recognized for its commitment to academic excellence, leadership development, and community engagement. With campuses across Georgia, Mercer’s twelve schools and colleges offer a wide range of undergraduate, graduate, and professional programs. The university cultivates a close-knit, student-centered environment where innovation, service, and personal growth are deeply valued. Mercer’s employees are at the heart of its mission, dedicated to advancing innovation, supporting student success, and strengthening both our local and global communities through service. At Mercer, we believe in the power of relationships and the importance of in-person collaboration. Accordingly, our employees are expected to serve in-person as it fosters real-time problem solving, mentoring, and the meaningful connections that strengthen both our work and service to our students and the broader university community.

Why Work at Mercer University

Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions , tuition waivers , paid vacation and sick leave , technology discounts, s chedules that allow for work-life balance, and so much more!

At Mercer University, a Bear is more than a mascot : it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University.

For more information, please visit :

Scheduled Weekly Hours :

40

Job Family :

Staff Student Operations Exempt

EEO Statement :

EEO / Veteran / Disability