Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • Oceanside, CA, US
Associate Team Leader

Associate Team Leader

H&R Block • Oceanside, CA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It Would Be Even Better If You Also Had...

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What You'll Bring To The Team...

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your Expertise

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The community you will join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Pay Range Information

    The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and / or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

    Pay Range

    $11.00 - $29.00 / Hr.

    Sponsored Job

    #3317

    serp_jobs.job_alerts.create_a_job

    Associate Team Leader • Oceanside, CA, US

    Job_description.internal_linking.related_jobs
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Camp Pendleton, California, US
    serp_jobs.job_card.full_time +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Tax Senior Associate

    Tax Senior Associate

    Eide Bailly • Solana Beach, CA, United States
    serp_jobs.job_card.full_time
    As a Tax Senior Associate in our high net worth tax practice, you will be responsible for working with individual tax clients to assist them with the transition of wealth from one generation to the...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Membership Sales Associate Perris

    Membership Sales Associate Perris

    Super Star Car Wash • Perris, California, USA
    serp_jobs.job_card.full_time
    As a Membership Sales Associate at Super Star you will play a crucial role in driving sales by effectively communicating the benefits of our products. Using a consultative sales approach you will gu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Associate Analyst, ICQA Shortage Control

    Associate Analyst, ICQA Shortage Control

    Ross Stores, Inc. • Perris, CA, United States
    serp_jobs.job_card.full_time
    Our values start with our people, join a team that values you!.Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Sales Associate

    Sales Associate

    Comoto • Murrieta, California, USA
    serp_jobs.job_card.part_time
    What to expect when you work here.As a Sales Associate you would be responsible for providing every customer with a great experience. You will be expected to maintain a strong sense of product knowl...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Yard Associate

    Yard Associate

    Sunbelt Rentals • Oceanside, CA, United States
    serp_jobs.job_card.full_time
    Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry.From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Therapy - OT

    Therapy - OT

    San Diego Home Health Care • Carlsbad, CA, United States
    serp_jobs.job_card.full_time
    Pay ranges are calculated using gross pay and do not account for potential PTO requests or facility closures.Traveler Benefits : Weekly Stipends. $750 Referral Bonus; Medical, Dental, Vision; HSA & ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director Member Experience

    Director Member Experience

    Invited • Vista, California, USA
    serp_jobs.job_card.full_time +1
    Shadowridge Golf Club Vista CA Invited.Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business Since its inception in 1957 Invi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Registered Client Service Associate

    Registered Client Service Associate

    Morgan Stanley • Carlsbad, California, USA
    serp_jobs.job_card.full_time
    Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs) / Private Wealth Advisor(s) (PWAs) / teams on a daily basis.Through regular inte...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Light Source Integration Engineer, Technical Leader

    Light Source Integration Engineer, Technical Leader

    Cisco Systems, Inc. • Carlsbad, CA, United States
    serp_jobs.job_card.full_time
    The application window is expected to close on 1 / 30 / 2026.This is an onsite role and will require working out of our Carlsbad, CA office location. Work as part of a world class photonics team on the ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Hospice Patient Care Lead (RN) Team Supervisor

    Hospice Patient Care Lead (RN) Team Supervisor

    Hospice • Carlsbad, CA, United States
    serp_jobs.job_card.full_time
    A compassionate healthcare provider in California is seeking a Patient Care Manager to oversee patient care and satisfaction. This role requires a current CA RN license and a strong background in nu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Open Jobs Operations Associate Flex

    Open Jobs Operations Associate Flex

    Sephora • Vista, California, USA
    serp_jobs.job_card.full_time +1
    University Drive Suite 110 Vista CA 92083 United States (US).From inventory management to visual merchandising your attention to detail and proactive mindset will help keep everything running beaut...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Call Center Associate – Team Leader

    Call Center Associate – Team Leader

    Quality Mobile Home Services • Lake Elsinore, CA, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Call Center Associate – Team Leader.Would you like to be part of a company that.This customer service position earns a.If this sounds like the right customer service opportunity for you, appl...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    IM / COC Collaborative Tools Analyst / Instructor

    IM / COC Collaborative Tools Analyst / Instructor

    Scientific Research Corporation • Camp Pendleton, CA, United States
    serp_jobs.job_card.full_time
    IM / COC Collaborative Tools Analyst / Instructor.Estimated Starting Salary Range : USD $84,000.Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, i...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Business Development Leader ( connected TV experience a plus )

    Business Development Leader ( connected TV experience a plus )

    LINQM • Carlsbad, California, USA
    serp_jobs.job_card.full_time
    We are a scaling agency in north county San Diego and heading into our next growth cycle!.Seeking motivated sales professionals who have agency experience. Preference given to those that have sold l...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director, Payer Development

    Director, Payer Development

    Enovis • Vista, CA, United States
    serp_jobs.job_card.full_time
    Enovis Corporation (NYSE : ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcome...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Behavior Technician (Entry Level)

    Behavior Technician (Entry Level)

    Action Behavior Centers • Sun City, California, USA
    serp_jobs.job_card.full_time
    We welcome applicants of all experience levels no experience necessary!.Now Hiring Start Your New Career Soon!.Were filling roles quickly! Apply now if youre ready to begin training right away or ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Part Time (30 Hours) Associate Banker, Mission Ave Branch, Oceanside, CA Bilingual Spanish and English Required

    Part Time (30 Hours) Associate Banker, Mission Ave Branch, Oceanside, CA Bilingual Spanish and English Required

    JPMorganChase • Oceanside, California, USA
    serp_jobs.job_card.part_time
    At Chase we are passionate about creating memorable experiences for our clients and employees making them feel welcomed valued and understood. We build lasting relationships by doing the right thing...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted