Manager Health Information Management - Central California

Manager, Health Information Management, Central California

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Manager, Health Information Management, Central California is responsible for effectively leading and directing the work of assigned staff within the parameters of designated performance standards and metrics. This role ensures accurate and timely patient health information management, drives continuous improvements, and maintains solid client relationships. The Manager motivates staff to achieve high levels of customer satisfaction and meet organizational goals for customer service and financial performance. Key responsibilities include delivering critical feedback and coaching to facility-based leadership, improving patient, employee, and client experiences, and maintaining solid operational metrics and financial accountability. The Manager is directly accountable for meeting performance metrics and key performance indicators established by both the client and Optum, while fostering a patient-centric culture. Further, this is an on-site position in between the cities of San Luis Obispo, Santa Maria and Arroyo Grande California.

Primary Responsibilities :

• Leadership and Staff Management :

Lead and direct assigned staff to achieve high levels of customer satisfaction and meet organizational goals

Meet performance metrics and key performance indicators established by the client and Optum

Lead and monitor customer engagement improvement initiatives

Provide facility-level oversight for revenue cycle performance improvement processes

Interview, select, and develop individuals within the area of responsibility

Collaborate with customers, employees, physicians, clinics, and other departments

Maintain professional growth through journals, affiliations, seminars, and workshops

Manage the financial and personnel aspects of assigned areas

Ensure compliance with federal, state, and local laws and regulations

Lead and conduct special projects, including developing work plans and facilitating resource allocation

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications :

Preferred Qualifications :

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

UnitedHealth Group is an Equal Employment Opportunity employer and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.