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Benefits :
- Company parties
- Competitive salary
- Paid time off
- 401(k)
- 401(k) matching
- Training & development
About Us :
Founded in 1989, ComSys is a Managed Technology Services Provider (MTSP) that has built a strong team of technology professionals with expertise in IT Management, Cybersecurity, Cloud Solutions and Voice Systems. ComSys services accounts primarily in Central and Northern Florida, with a presence in many states across the U.S.
Our technical staff undergoes rigorous training from a select group of manufacturers across a well-defined technology stack. This ensures that we have high-performing teams, committed to exceeding the expectations of our valued customer base. Our effective management practices have earned us a reputation as a trusted provider and leader of cutting-edge technical solutions. As we grow, we are looking for like-minded individuals that are willing to think outside the box and offer creative solutions for complex problems.
Job Overview :
To provide Level 2 technical support in the maintenance and troubleshooting of critical systems, end-user devices, network technologies, printers and VOIP. Should have some practical experience working with Microsoft 365 Administration, Windows servers and desktops, terminal services, network equipment, RMM tools, technical support, and telephony services. Position is full time with wages based on experience and certifications.
Responsibilities :
Contributing to a workplace culture consistent with ComSys’s mission, vision, and valuesDisplaying strong inter-personal and communication skills to client satisfactionAssist with project planning and resource estimation for new projectsProviding technical recommendations and guidance for projectsEvaluating and ensuring completed work meets quality standardsBuilding and modifying systems to meet project and user requirementsDeploying, engineering, and optimizing enterprise class, technology-based systemsProviding premier technical assistance and consulting to valued customersAnalyzing, designing, and documenting server disaster recovery and fail-over technicalsolutions.Troubleshooting system and network issues through root-cause analysis andimplementing solutionsDemonstrate high emotional intelligence (EQ) while interacting with customers and peersAnalyzing business processes and services to determine how people, processes, data,communications, and technology can best meet requirements.Attending and facilitating technical design reviews and technical briefingsAssuming other duties and projects as they ariseResponding to internal trouble ticket system requests and accurately documenting thepath to resolutionProviding on-call support as part of a scheduled rotation with other team membersRequired Qualifications :
5+ years of hands on experience in similar role2+ years of MSP experience.Current CompTIA A+, CompTIA Network+, CompTIA Security+ certifications requiredValid Florida Drivers LicenseSelf-motivated, able to make independent choices, free from immediate direction orsupervisionStrong written and verbal communication skillsExperience in providing first line IT support.Able to work evening and weekend if required.Preferred Qualifications :
We are willing to provide some additional training for the technologies or services below, but you should have a solid understanding of the basics.Server administration including Windows Server 2008 R2, 2012, 2012 R2, 2016, and 2019 and HypervisorFamiliarity of appropriate server OS-level tools, such as Active Directory, Group Policy, DNS, DHCP, including the creation / deletion of user accounts, devices, and policies.Knowledge of applying patches and updates for Windows servers and clientsKnowledge of managing and troubleshooting network switches, routers, access pointsand other network devices.Administered and supported security firewalls such as WatchGuardAdministration of on-premise and / or cloud-hosted PBX systemsStrong knowledge of Windows end-user operating systems including Windows 7, 8, 10,and 11 ProfessionalExperience resolving network and stand-alone printer issuesOffice 365 Tenant administration (Licensing, Azure, ADFS, Active Directory Premium).Office 365 monitoring service health, and management of service requestsKnowledge of redundancy strategies and disaster recovery contingency planningMentor and cross-train IT staff and provide guidance in day-to-day operationsAbility to explore and analyze new technologies and make recommendations tosupervisorResponsible for lifting, pushing, and pulling information technology equipment up to 50poundsComSys, LLC is an Equal Opportunity Employer and does not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. All qualified applicants will receive consideration for employment without regard to race, color, religion, ancestry, national origin, age, gender, marital status, pregnancy, sexual orientation, mental or physical disability, medical condition, citizenship, or any other characteristic protectedby State or Federal Law. Those applicants requiring reasonable accommodation to complete the application and / or interview process should notify a representative of the organization.
Compensation : $55,000.00 - $65,000.00 per year
Why Accelerated Business Solutions?
We help businesses and governments from Miami to Port St Lucie improve the flow of work to enable greater performance, agility and transformation. We solve business problems with diverse services, innovative technologies and the expertise of our people. We want leaders, not employees. We empower our people to learn, to grow and to advance. Our leaders are able to make important decisions in our clients’ best interests.
Are you a leader?
We want leaders, not employees, because we empower our people to learn, grow, advance and be able to make decisions in our clients’ best interests.
Accelerated Business Solutions has earned the distinction of being the leader for business technology solutions. Offering solutions is only a part of our success. The real story revolves around our team of champions; our people.
It has been said that one man with courage makes a majority. Our mission is to empower employees to excel in courage. As a part of our South Florida team you will be driven to unparalleled growth, both professionally and personally.
Our commitment to continually push the envelope for our clients creates an attractive environment for the top recruits in the IT and document management fields. Accelerated Business Solutions employees are the best of the best. Are you?