Customer Representative RemoteManatal • Cambridge, Massachusetts, USA
Customer Representative Remote
Manatal • Cambridge, Massachusetts, USA
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job_description.job_card.job_descriptionExcellent verbal and written communication skills. Strong customer service experience (preferably in travel or hospitality). Organized dependable and proactive with a high attention to detail. Comfortable with technology and quick to learn booking platforms and systems. Passion for travel and helping others plan unforgettable experiences. 100% remote work with flexible scheduling. Opportunities to growth within the agency. Travel perks and exclusive industry discounts. Supportive team environment with ongoing training.
About the job Travel customer representative
As a Travel Customer Representative you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries resolve issues provide booking updates and ensure that every interaction reflects our commitment to exceptional service.
Key Responsibilities
- Respond promptly and professionally to client inquiries via email phone and messaging platforms.
- Assist with travel bookings changes cancellations and special requests.
- Provide accurate information about destinations travel documents and agency policies.
- Follow up with clients to confirm trip details and satisfaction.
- Handle concerns or complaints with empathy and problem-solving skills.
Ideal Candidate
Perks
If youre enthusiastic about travel and love creating memorable experiences for others wed love to hear from you. Apply today and start your journey with Prestige Travel Agency by Mich!
Key Skills
Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking
Employment Type : Full Time
Experience : years
Vacancy : 1
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