Line Service Supervisor / Line Chief

Location : Tweed-New Haven Airport - East Haven, CT

Job Type : Full-Time

Department : Line Service

Reports To : Line Operations Manager

Pay Range : $24.00 - $27.00 per hour (based on experience and qualifications)

About Robinson Aviation

Robinson Aviation is a premier Fixed Base Operator (FBO) serving general aviation and airline clients with excellence, safety, and professionalism. We're looking for a hands-on, customer-focused Line Service Supervisor / Line Chief to lead our ground support team and ensure smooth, safe, and efficient operations.

What You'll Do

As a Line Service Supervisor, you'll oversee daily ramp operations and lead a team of Line Service Technicians and Line Leads. You'll ensure aircraft are serviced promptly and safely while delivering top-tier customer service.

Key Responsibilities :

• Supervise and support Line Service Technicians and Leads during assigned shifts
• Perform aircraft marshaling, fueling, towing, de-icing, lavatory service, and more
• Ensure compliance with safety standards (ATA 103, NFPA 407) and company policies
• Monitor aircraft arrivals / departures and coordinate timely ground services
• Maintain fuel inventory and oversee quality control procedures
• Conduct inspections of equipment and facilities
• Communicate with customers and crew to resolve service issues
• Provide performance feedback and enforce company policies
• Collaborate with maintenance to troubleshoot equipment issues
• Maintain accurate documentation and audit fuel paperwork
• Complete other essential duties as assigned by management

Qualifications

We're seeking candidates with strong leadership skills, aviation experience, and a passion for customer service.

Minimum Requirements :

Must obtain a SIDA airport security badge.

Preferred :

Benefits

Robinson Aviation - 50 Thompson Avenue, East Haven, CT

Learn more about us at

Must pass a pre-employment drug screen and background check before considered for employment.

Job Posted by ApplicantPro