Technical Sales Associate

Technical Sales Associate

Element has an opportunity for a Technical Sales Associate. In this role you will be an inside seller, responsible for establishing and maintaining strong relationships with a defined group of Element clients and prospects.

You will expand business with dormant and existing accounts, provide increased touch points for accounts, and is budget responsible for 200+ growth and retention clients. It will be your responsibility to assure customer satisfaction through all stages of the sales process. In addition to client relations, this role will interact with the broader Element Sales Team, General Manager, and lab / technical personnel. The ideal candidate will be action oriented, customer focused and have an entrepreneurial drive.

Responsibilities

• Establish and proactively maintain a strong professional relationship with key decision makers and influencers within assigned accounts
• Identify current and future customer service requirements by establishing personal rapport with potential and actual customers, acting as a liaison between the customers and Element
• Articulate Element testing to both business and technical users
• Ability to identify technical requirements of assigned accounts to assure quotations are complete and professional
• Identify opportunities early in the sales cycle to ensure maximum share of wallet for Element
• Qualify opportunities with assistance of inbound team / specialists
• Manage relationships and utilize technical support to assist in Sales
• Follow up in a timely manner on quotations for the assigned customer base
• Actively utilize CRM to record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call / visit logs are entered
• Actively participate in regular pipeline reviews, ensuring all CRM records are up to date and critical success factors are identified for key opportunities
• Achieve sales goals by converting and penetrating accounts
• Build and maintain a working knowledge of Element's service offerings; participate in training / coaching opportunities
• Ensure compliance with all Element policies including but not limited to terms and conditions, trade compliance, treatment of others, moral code of conduct, and employee handbook
• Ensure adherence to all applicable laws pertaining to safety, environment and corporate governance

Skills / Qualifications

Company Overview

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to 'Make tomorrow safer than today'.

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming "the world's most trusted testing partner".

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following : age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws.