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Community Manager
Community ManagerLMS Investment Management • Mobile, AL, US
Community Manager

Community Manager

LMS Investment Management • Mobile, AL, US
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Position / Title :

  • Community Manager Reports to :   Regional Manager Start Date :   Immediately Location : Mobile, AL  The LMS team is made up of neighbors serving neighbors.
  • We are here to transform housing to enrich the lives of all our neighbors by creating community and creating value.
  • LMS does this by being transparent, collaborating with each other, being innovative, and by having integrity.
  • It is what is expected of each team member, and we use it to guide our actions and decisions each day. Great people are key to great success.
  • A career should be a satisfying lifestyle, and not just a job.

When you join our team, you are laying a foundation for a rewarding, lasting career in real estate.  Responsibilities Include :

  • Schedule, supervise and direct the daily activities of all on-site staff including service requests, make-ready priorities, and renovation or construction projects.
  • Responsible for managing staff schedules and controlling overtime and conducting weekly meetings with staff members.
  • Responsible for fiscal budget compliance, budget preparation, and annual property inspection.
  • Participate in owner operations / financial review conference calls and owner site visits as needed.
  • Inspect property daily to ensure a quality presentation of the community.
  • Maintain resident relationships, by taking ownership of resident complaints and problems relating to service and lease provisions.
  • Provide effective outreach marketing and communications for the property and prepare advertising and marketing plans for the community.
  • Show and lease apartments, handle telephone inquiries, and conduct periodic market surveys.
  • Plan, promote, and implement an effective resident retention program.
  • This is a supervisory position with authority, responsibility, and accountability to plan, implement and monitor operations, profitability, quality service, marketing, and resident relations of the property, while maintaining the owner’s investment.
  • Utilize management skills to train, motivate & empower associates to reach their goals and those of the property.
  • Vast knowledge and experience in managing multifamily properties, specifically with oversight in community renovations.
  • Industry designations (ARM, CAM, etc.) knowledge and understanding of current Fair Housing laws, the ability to supervise staff, financially savvy and ability to manage to a budget, ability to communicate effectively in both written and verbal form, safety conscious, preference for detail work, ability to work well under pressure, multi-task, self-motivation and self-direction, ability to work with / without direct supervision and the ability to motivate and develop a team and be a team leader.
  • Must have the ability to partner well with direct supervisor and management company support staff (HR / Accounting / IT).

    • Experience, Skills & Requirements :

  • High school diploma or GED required.
  • Two years of college, or related business experience a plus.
  • Presently or previously employed with a property management company as a Community Manager receiving satisfactory performance evaluations, with one year or more experience as a Community Manager.
  • Microsoft Word, Microsoft Outlook, Microsoft Excel, and Yardi Voyager knowledge preferred.
  • Must be able to perform the physical functions of the position, which may include, but are not limited to the ability to walk property, including 4 flights of stairs to complete physical inspections, deliver resident communications, and show apartments.
  • Be able to effectively communicate with residents, staff, supervisors, and vendors.
  • Must be able to lift a minimum of 60 lbs. to facilitate vacuuming, moving office furniture, & lifting of supplies as needed.

    • About the Organization :

  • LMS is a vertically-integrated, multifamily real estate firm offering acquisition, development, construction, and property management.
  • We have more than 20 years experience navigating the Southeast market.
  • We currently have more than $150 million in construction and development projects and more than $1.5 billion in assets managed.
  • Our mission is to Create Community and Create Value.
  • We do this by leveraging innovation and integrity; providing investors with the most value out of the deal, a smooth and transparent working relationship, and meaningful impact on people and communities along the way.
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