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Collections Specialist

Collections Specialist

EquipmentShareOrlando, Florida, USA
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Build the Future with Us EquipmentShare is Hiring a Collections Specialist

At EquipmentShare were not just filling a role were assembling the best team on the planet to build something thats never been built before . Were on a mission to transform an industry thats been stuck in the past by empowering contractors and communities through innovative technology real-time support and a team that truly cares.

Were hiring a Collections Specialist to support our Corporate HQ in Columbia MO and were looking for someone whos ready to grow with us bring energy and drive to their work and help us build the future of position is fully remote.

Salary range : $23 / hr-$25 / hr. Factors including past experience and location may affect final compensation rate.

Primary Responsibilities

  • Possess strong customer focus with the ability to have detailed conversations with our customers.
  • Handle Collection calls and or correspondence in a fast paced goal oriented Collections Department.
  • Very comfortable communicating with customers in a metrics-driven environment.
  • Are able to navigate multiple technologies while staying engaged with our customers.
  • Possess excellent negotiation and decision making skills; in addition to strong communication skills.
  • Demonstrate sensitivity and compassion in difficult situations.
  • Special Projects or tasks as assigned by manager.
  • Have the ability to work independently and in a team environment.
  • Think critically and exercise independent judgement.
  • Handle a high volume of outgoing calls to assigned delinquent customers.
  • Handle incoming phone calls regardless of assigned branches effectively resolvingcustomer and branch questions.
  • Communicate and follow up effectively with both customers and branch personnel on atimely basis.
  • Establish and maintain an effective and cooperative working relationship with branchpersonnel and co-workers.
  • Reconcile customer disputes as they pertain to payment of outstanding balances thatare due.
  • Effectively communicate with customers and co-workers both verbally and written.
  • Meet portfolio departmental and company goals.

Why EquipmentShare

Because we do things differently and we think youll feel it from day one. Were a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesnt just run our business it also makes your job easier safer and more connected. Whether youre behind the wheel under the hood leading a branch or closing deals tech supports you and you drive us forward.

Were a team of problem-solvers go-getters and builders. And were looking for teammates who take pride in doing meaningful work and want to be part of building something special .

Perks & Benefits

  • Competitive compensation
  • Full medical dental and vision coverage for full-time employees
  • Generous PTO paid holidays
  • 401(k) company match
  • Gym membership stipend wellness programs (earn PTO and prizes!)
  • Company events food truck nights and monthly team dinners
  • 16 hours of paid volunteer time per year give back to the community you call home
  • Career advancement leadership training and professional development opportunities

    • About You

    You want to be part of a team thats not just changing an industry for the sake of change were transforming it to make it safer more secure and more productive. You bring grit heart and humility to your work and youre excited about the opportunity to grow within a fast-paced mission-driven environment.

    Were looking for people who :

  • See challenges as opportunities
  • Embrace change and continuous improvement
  • Bring energy effort and optimism every day

    • Skills & Qualifications

  • Associate Degree in Accounting or relevant field.
  • 2 years experience in finance / accounting.
  • Strong foundation in spreadsheets Excel and Google Sheets.
  • Strong verbal and written communication; ability to communicate with Finance team.
  • Ability to function as a team player.

    • Education and Experience

  • High school diploma or equivalent required.
  • Two years of related experience in accounts receivable preferred.

    • Physical Requirements

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

    • A Workplace For All

    At EquipmentShare we believe the best solutions come from a team that reflects the world around us. Our initiative A Workplace For All is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting developing and retaining great people from all walks of life.

    We value different backgrounds talents and perspectives. We want you to feel like you belong here because you do.

    EquipmentShare is an EOE M / F / D / V.

    Required Experience :

    Unclear Seniority

    Key Skills

    Sales Experience,Crane,Customer Service,Communication skills,Heavy Equipment Operation,Microsoft Word,Case Management,OSHA,Team Management,Catheterization,Microsoft Outlook Calendar,EHS

    Employment Type : Hourly

    Experience : years

    Vacancy : 1

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    Collection Specialist • Orlando, Florida, USA