Billing Clerk

Job Description

Job Description

The Billing Clerk is responsible for the accurate and timely processing of medical records requests, correspondence, audit inquiries, resolution of return mail issues, and other support tasks. Working closely with the Revenue Cycle Team, the Billing Clerk plays a key role in optimizing billing operations. This position requires strong attention to detail.

Job Responsibilities :

• Sort, distribute, and process incoming mail, ensuring all documents are handled appropriately for further action.
• Process and fulfill medical records requests from patients, insurance companies, and third parties in a timely and organized manner.
• Verify that all required authorization forms and consents are obtained before releasing patient records.
• Maintain strict adherence to HIPAA regulations and privacy laws when handling sensitive patient information.
• Assist with audit requests from insurance companies, government agencies, and other stakeholders by providing timely and accurate documentation.
• Identify and resolve returned mail issues, update patient records as needed, and coordinate with patients to confirm correct contact details.
• Oversee the billing department's email inbox, ensuring timely responses, tracking follow-ups, and escalating issues as necessary.
• Process payments and assist with maintaining accurate patient account records.
• Provide general administrative assistance, including document management, filing, and other clerical tasks to support the billing team.
• Work both independently and collaboratively on projects and departmental tasks to enhance overall efficiency.
• Perform duties with a high level of accuracy and efficiency in a fast-paced, high-volume environment while meeting deadlines and maintaining attention to detail.
• Perform other duties as assigned.

Knowledge, Skills & Experience :

Education, Certifications and Licensures :

Special Training :

Other :