Bilingual Family Services & Operations Coordinator

RightStone is looking for a Bilingual Family Services & Operations Coordinator in Hialeah, FL for $15 / hr. This is a 4-month temp-to-hire opportunity . In this role, you will provide compassionate, detail-oriented support to families and ensure smooth operational processes for cemetery memorial services. Youll coordinate and process marker and monument orders, maintain accurate records, prepare installation and vendor documentation, and assist with reports. As the first point of contact for visitors and callers, you will greet families, handle inquiries with empathy, process payments, and direct communications to the appropriate team membersall while supporting daily office operations.

Schedule : MondayFriday, 8 : 30 AM5 : 00 PM, plus every other weekend (Sat 9 AM4 PM, Sun 10 AM3 PM).

Essential Functions :

• Coordinates the designs, ordering of memorials and any related products to memorials.
• Prepares marker, monuments placement paperwork from outside vendors
• Maintains organized and current all Marker orders
• Ensures required documentation to support requested marker, monument are accurate with cemetery regulations
• Ensures the processing of installation orders to grounds and maintenance
• Prepares weekly / Monthly reports
• Acts as backup to receptionist and Records Department
• Greets family members
• Receives incoming calls and directs them to appropriate counselor, SM, GM or OF
• Conveys a sense of concern and empathy with family member at all times
• Maintains a friendly attitude offering assistance and guidance to all families entering the location
• Communicate familys needs promptly and accurately to the appropriate family counselor
• Receives payments to distribute accordingly to counselor also receives Cemetery & Funeral
• Home contracts to file
• Process cash receipt payments through HMIS system

Qualifications :

RightStone is a strategic partner that works with our clients to place the highest caliber of talent for a wide range of industries and skill sets. For over 23 years RightStone has assisted organizations in attracting, recruiting, and placing qualified candidates quickly for contract, contract to hire, and direct hire opportunities. The right candidates are the most critical aspect of who RightStone is. If you are that candidate, we are interested in speaking with you!

RightStone is an equal opportunity employer and prohibits unlawful discrimination based on race, color, creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sex, genetic information, sexual orientation, military and veteran status or any other consideration made unlawful by federal, state, or local laws.

RightStone is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations and prohibits unlawful discrimination by any employee of the Company, including supervisors, coworkers, independent contractors and other third parties.