Senior Manager, Logistics & Global Control Tower (North America, EMEA)

Senior Manager, Logistics & Global Control Tower

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that. Our technology helped people put a man on the moon. We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world's biggest companies and public cloud, Western Digital is fueling a brighter, smarter future. Binge-watch any shows, use social media or shop online lately? You'll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That's us, too. We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital, G-Technology, SanDisk and WD brands. Today's exceptional challenges require your unique skills. It's You & Western Digital. Together, we're the next BIG thing in data.

Role Overview

The Senior Manager, Logistics & Global Control Tower is a strategic leader responsible for orchestrating end-to-end logistics operations and overseeing Regional Control Towers across North America, Europe, the Middle East, and Africa. Acting as the "air-traffic controller" of the supply chain, this role leverages advanced visibility platforms, foundation systems, predictive analytics, and a 24 / 7 follow-the-sun approach to anticipate disruptions, minimize delays, and optimize cost and service levels. The position drives operational excellence, digital transformation, and continuous improvement, leading a geographically distributed team to deliver resilient, efficient, and customer-centric logistics solutions.

Key Responsibilities

• Control Tower Leadership & End-to-End Visibility

Lead and continuously improve the Global Logistics Control Tower, ensuring real-time supply chain visibility and proactive management across North America, Europe, the Middle East, and Africa.

Champion the adoption and integration of cutting-edge logistics technologies, including real-time transport visibility platforms, warehouse and transport management systems, robotics, IoT, and automation, predictive analytics and AI / ML optimization engines, and cloud-based logistics platforms and digital twins.

Develop and execute logistics strategies aligned with global and regional objectives, focusing on Lean, Six Sigma, and continuous improvement methodologies.

Leading change initiatives to drive technology adoption, cultural transformation, and process innovation across diverse teams.

Foster collaboration and trust among cross-functional, cross-regional teams and stakeholders, promoting open communication and the sharing of best practices to ensure alignment and customer satisfaction.

Integrate AI and machine learning to optimize demand forecasting, routing, inventory, and predictive maintenance.

Build and mentor a high-performing, digitally fluent logistics and control tower team; promote upskilling in AI, automation, and data literacy.

Ensure audit readiness, regulatory compliance, and adherence to global standards in all logistics operations.

Qualifications

Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, Business Analytics, or related field (Master's / MBA preferred). 812+ years of progressive logistics / supply chain experience, with at least 45 years in a control tower, supply chain visibility, or real-time transportation management leadership role. Proven hands-on experience with leading control tower platforms. Deep expertise in end-to-end logistics processes across multiple modes. Strong background in exception management, predictive analytics, and performance scorecards. Demonstrated success reducing detention / demurrage, improving on-time in full / in-time (OTIF) by ?10%, and delivering multimillion-dollar cost savings through control tower initiatives. Experience managing or collaborating with 24 / 7 or follow-the-sun teams is a strong plus.

Preferred Skills

Analytical mindset with advanced Excel / SQL / Tableau / Power BI skills; experience with AI / ML-driven forecasting tools highly desirable. Experience with robotics, IoT, blockchain, visibility platforms, and digital twin technologies in logistics. Exceptional problem-solving and decision-making under pressure. Strong communication and stakeholder management skillsable to translate complex supply chain events into clear executive updates. Process excellence orientation (Lean / Six Sigma certification a plus). Leadership ability to mentor analysts and influence cross-functional partners. Fluency in English; additional languages are advantageous. Certification in Lean, Six Sigma, or supply chain analytics.

Additional Information

Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion, sex, gender, age, national origin, sexual orientation, medical condition, marital status, physical disability, mental disability, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights : Workplace Discrimination is Illegal" poster. Our pay transparency policy is available here. Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In