Business Systems Analyst III

Business Systems Analyst III

Job Locations

US-OH-Cleveland

Requisition ID

JR1003522

Category

Information Technology

Position Type

Regular Full-Time

Overview

The Business Systems Analyst (BSA III) serves as a strategic partner, leading the alignment of complex business needs with advanced IT solutions. In this senior capacity, the BSA III takes ownership of eliciting, analyzing, validating, and managing the comprehensive requirements of diverse stakeholders, including executive leadership, customers, and end users. The analyst not only drives collaboration between stakeholders and technical teams but also ensures that system solutions support and advance organizational strategy. Senior BSAs are entrusted with overseeing large-scale, high-impact initiatives as well as guiding enhancements for commercial insurance quoting and policy management systems, often acting as a subject matter expert and a mentor to other team members.

Responsibilities

Serve as the lead liaison between executive stakeholders and IT teams, ensuring strategic alignment throughout the project lifecycle.

• Translate complex business requirements into functional specifications for commercial insurance systems.
• Provide subject matter expertise and strategic guidance across assigned domains and initiatives.
• Collaborate with cross-functional teams to manage system changes, ensuring data integrity and workflow optimization.
• Lead issue analysis and resolution efforts to maintain system performance and scalability.
• Support implemented systems with expert troubleshooting and enhancement recommendations.
• Facilitate agile communication and stakeholder engagement using best practices.
• Use SQL for data analysis and actionable insights.
• Participate in demand planning and evaluate high-impact business requests.
• Document requirements, process models, and user stories with clear acceptance criteria.
• Mentor junior analysts and lead large-scale strategic projects.
• Validate developed functionality with technical teams and end users.
• Partner with underwriting, actuarial, finance, and IT to identify needs and recommend improvements.
• Conduct gap analyses and propose solutions for efficiency and compliance.
• Oversee UAT, training, and post-implementation support.
• Ensure compliance with data privacy, regulatory, and governance standards.
• Provide senior oversight on project planning, timelines, and risk assessments.

Qualifications

This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time.

The expected salary range for this role is ($87,600.00 - $105,000.00)

Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.

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What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include : Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.

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