Builds Engineer I

About COURSER   COURSER accelerates the growth of IT service provider companies.

We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences.

If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success.   Builds Engineer I   The Builds Engineer I is responsible for designing, configuring, and deploying IT environments for clients, including setting up new workstations, laptops, servers, networking solutions, virtual machines, and cloud-based infrastructure.

This role involves building custom environments based on client needs, automating deployments, and ensuring solutions are optimized for performance, scalability, and security.

The Builds Engineer I works closely with technical and project management teams to deliver robust infrastructure solutions and contributes to the Company’s service offerings by providing high-quality, reliable build processes.   Key Responsibilities :

• Configure and deploy laptops, workstations, servers, network equipment, virtual machines, and cloud-based resources to meet client specifications.
• Design and build custom IT environments tailored to client requirements, ensuring adherence to industry best practices.
• Set up and configure systems for scalability, performance, and security, leveraging virtualization and cloud technologies where applicable.
• Develop and implement automation scripts and workflows to streamline the build process, improve efficiency, and reduce manual effort.
• Use configuration management tools (e.g., Immybot, Ansible, Puppet, or Terraform) to automate deployments and maintain consistency across environments.
• Regularly review and optimize scripts and automation processes to ensure they align with changing technologies and client needs.
• Conduct thorough testing of new builds, including performance benchmarking, security checks, and functionality tests.
• Ensure that all deployments meet quality standards, and work closely with QA and support teams to identify and resolve any issues before client handover.
• Document test results and communicate findings to internal teams to support continuous improvement.
• Document build configurations, processes, and system architectures to ensure clarity and consistency for ongoing maintenance.
• Maintain an internal knowledge base of build standards, troubleshooting steps, and best practices for use by the broader technical team.
• Provide technical guidance and documentation to clients on build processes, usage instructions, and system maintenance tips.
• Work closely with project managers, account managers, and client representatives to understand project requirements and client goals.
• Participate in client discussions to provide insights on technical feasibility, deployment timelines, and resource needs.
• Offer post-deployment support and troubleshoot issues related to newly deployed environments.
• Propose and implement improvements to build processes, infrastructure design, and automation to enhance service delivery and efficiency.
• Ensure that all builds comply with relevant security standards, client policies, and regulatory requirements.
• Implement security best practices in system configuration, including network segmentation, firewalls, access controls, and data encryption.
• Conduct regular audits of build processes to ensure they meet compliance standards and proactively address any vulnerabilities.

Qualifications :

Key Skills and Competencies :

Automation Skills :

Problem-Solving :

Attention to Detail :

Communication :

Collaboration :