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Program Manager No C2C
Program Manager No C2CzAnswer LLC • Berkeley Heights, New Jersey, USA
Program Manager No C2C

Program Manager No C2C

zAnswer LLC • Berkeley Heights, New Jersey, USA
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Title : Program Manager (Preference for Cards / Financial Domain Experience)

Location : Berkeley Heights NJ (3 days onsite) & Princeton NJ (2 days onsite per client schedule)

Job Type : Contract

Duration : Long Term

Position Summary

Seeking a seasoned Program Manager to lead multiple programs and projects ensuring strategic alignment efficient execution and successful delivery of business outcomes. The ideal candidate will guide cross-functional teams drive program strategy represent steering committees and foster collaboration to meet client and organizational goals.

The candidate should be capable of building strong client relationships and overseeing program planning operations and management across diverse workstreams.

Requires 10 years of IT experience including at least 8 years in the Banking / Financial domain with strong exposure to cards . Excellent communication and interpersonal skills are essential for managing diverse teams.

Key Responsibilities

Program Management (70%)

1. Program Strategy & Planning

Develop and execute program strategies aligned with business goals

Conduct stakeholder engagement market assessments and competitive research

2. Team Leadership

Lead and mentor cross-functional teams (program / project managers and technical leads)

Promote collaboration and support team development

3. End-to-End Program Oversight

Manage the full program lifecycle from initiation through delivery

Oversee scope timelines budget and quality

4. Stakeholder Management

Provide updates on program progress risks and issues

Build strong relationships with executives customers and partners

5. Risk Management

Identify evaluate and mitigate program risks

Create and implement contingency plans

6. Process Improvement

Develop and introduce process enhancements

Ensure adherence to organizational policies and governance standards

Operational Responsibilities (20%)

Manage resource planning and allocation

Support hiring onboarding and offboarding processes

Assist in conflict resolution across project teams

Delivery & Leadership (10%)

Act as a key liaison to the Delivery organization; support escalation management

Work closely with Project Managers to ensure client satisfaction

Lead steering committee meetings and prepare executive-level presentations

Detailed Responsibilities

Plan organize and manage diverse teams within Agile or Hybrid project environments

Track project KPIs milestones and overall progress

Continuously monitor program status and follow up with team leads

Develop streamlined processes project charters and project plans

Handle resource management across multiple workstreams

Support Delivery Leads with reporting and forecasting

Identify and manage risks issues dependencies and action items

Maintain transparency and produce high-quality deliverables

Understand customer accounts and identify new opportunities

Facilitate leadership discussions and client communications

Participate in budgeting and maintain delivery forecasts and pipelines

Track delivery metrics and manage stakeholder interactions

Ensure adherence to governance deadlines and risk protocols

Oversee statements of work requirements and RFP responses

Collaborate with clients to resolve issues and ensure alignment

Manage change control processes

Work with operations teams to ensure smooth resource ramp-up

Establish a PMO structure to monitor and govern deliverables

Handle reporting metrics and risk controls

Minimum Qualifications

1216 years of IT experience with strong preference for Cards / Financial domain

Proven leadership and program / project management expertise

Strong time management financial management and organizational skills

Ability to adapt to fast-changing environments

Deep understanding of SDLC both Waterfall and Agile methodologies

Excellent verbal and written communication skills

Experience communicating expectations across technical and business teams

Proficiency in PM tools : MS Project Jira Jira boards Confluence MS Office

Program management certifications (PMP PgMP) preferred

Key Skills

Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

Employment Type : Full Time

Experience : years

Vacancy : 1

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Program Manager • Berkeley Heights, New Jersey, USA

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