Business Solutions Support Analyst I
First Community ServicesKilleen, TX, USjob_description.job_card.variable_hours_ago
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- serp_jobs.job_card.full_time
- serp_jobs.job_card.permanent
job_description.job_card.job_descriptionMust be able to remain in a sitting stationary position for extended periods of time Constantly operate a computer and other office machinery Ability to lift up to 25 pounds
Job Description
Job Description
- Serve as a liaison between IT, Operations and the business line to analyze non-standard business and user needs, and resolve complex system problems
- Support new and existing applications, and respond to questions from varying business lines
- Research, identify and develop solutions to problems, and escalated concerns
- Conduct standard system maintenance requests
- Interpret, understand, and apply business requirement documents
- Involved in testing of system enhancements and conversions
- Work with business analysts and business partners to ensure accuracy of enhancements
- Anticipate customer needs and proactively develop solutions to meet them
- Plan and work flexibly to a deadline
- Other duties as assigned
Position level will be dependent upon internal and external experience
Physical Requirements :
FCBI is an equal opportunity employer.
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Support Analyst • Killeen, TX, US