Customer Support Associate Electronics

Are you ready for whats next

Come explore opportunities within Brunswick a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes Next Never Rests and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.

Position Overview :

Do you enjoy boating with premium electronics Do you find joy in helping others find success in their fishing and navigational equipment installations Are you a passionate user of Lowrance or Simrad equipment If so apply to join our team!

Navico Group is looking for a Technical Support Associate - Simrad where youll be at the heart of our customer experience supporting users of our Marine Equipment. Youll provide expert guidance troubleshoot technical issues and help customers get the most out of their equipmentall while contributing to a collaborative and innovate support environment.

In this role you will :

• Serve as a key contact for customers helping coordinate service activities and technical support via phone and email
• Support customer satisfaction by assisting with product questions including features benefits installation and compatibility
• Perform remote troubleshooting using schematics and internal tools
• Document customer cases in CRM systems and analyze service trends to improve quality
• Collaborate with internal teams to enhance training materials service documentation and product robustness

This is a technical role with direct customer exposure offering the opportunity to make an impact on customer experience and contribute to Navico Groups reputation for excellence in marine electronics.

Essential Functions :

Required Qualifications :

Preferred Qualifications

Working Conditions :

The anticipated pay range for this position is $33900 $59900 annually. The actual base pay offered will vary depending on multiple factors including job- related knowledge / skills relevant experience business needs and geographic addition to base pay this position is eligible for an annual discretionary bonus.

At Brunswick it is not typical for an individual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidates qualifications and the business context.

This position is eligible to participate in Brunswicks comprehensive and high-quality benefits offerings including medical dental vision paid vacation 401k (up to 4% match) Health Savings Account (with company contribution) well-being program product purchase discounts and much more. Details about our benefits can be found here.

Why Brunswick :

Whatever tomorrow brings well be at the leading edge. As the clear leader in the marine industry were committed to our values and supporting our exceptional people. We offer valuable benefits including a competitive 401(k) plan with company match health benefits paid time off a robust Wellness Program and much addition were proud of being recognized for making a splash with numerous awards!

Next is Now!

We value growth and development recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here please still consider applying.

Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age disability protected veteran status or any other characteristic protected by federal state or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply. If you require accommodation during the application or interview process please contact for support.

For more information about EEO laws - click here

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All job offers will come to you via the candidate portal you create when applying through a posted position through https : / / / If you are ever unsure about what is being required of you during the application process or its source please contact HR Shared Services at or .

#Brunswick Corporation

Required Experience :

IC

Key Skills

Electrical Engineering,SQL,Active Directory,VMware,OS,Windows,Trouble Shooting,Linux,SAN,Java,Technical Assistance,Setup,hardware,Technical Support,Software support

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 33900 - 59900