Disaster Recovery Agent

A company is looking for a Disaster Dispatch and Recovery Agent. Key Responsibilities Answer and handle calls using provided job tools Collect, verify, and log accurate data from callers Determine caller needs through active listening and provide valid resources and referrals Required Qualifications and Training Legally able to work in the United States Must pass a criminal background check Genuine desire to help others, regardless of circumstances Respect for diversity and commitment to treating all individuals with dignity Strong listening skills