Assistant Front Office Manager

Reporting to the Front Office Manager responsibilities and essential job functions include but are not limited to the following :

• Assist the Front Office Manager in all aspects of the department and ensure service standards are followed
• Provides managerial support for Reception Royal Service Fairmont Gold and Guest Services in the daily operational duties for these areas
• Consistently offer professional friendly and engaging service
• Ensure proper staffing and scheduling of all Front Office colleagues in accordance to productivity guidelines
• Communicate through pre-shift logs emails and departmental meetings all pertinent information for the respective shift and areas of operation
• Train supervisors and fulfill training role in the absence of the trainer
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow department policies procedures and service standards
• Follow all safety policies
• Other duties as assigned

What is in it for you :

Qualifications :

Additional Information :

Your team and working environment :

A team of Heartists that are committed to working together supporting each other and providing the best guest experience Feel Valued Feel Sparked We Are One

Our commitment to Diversity & Inclusion :

We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We commit to a future where diverse identities are celebrated and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Austin is proud to be an Equal Opportunity Employer.  EOE / M / F / D / V

Remote Work : No

Employment Type : Full-time

Key Skills

Corrosion Inspection,Computer Hardware And Networking,KG Teaching,Marketing & Branding,Bpel

Experience : years

Vacancy : 1