Activation Specialist

The Activation Specialist is responsible for facilitating the rollout of strategic operational initiatives across the Dominos U.S. system. This role blends program management cross-functional alignment and training support to ensure franchisees field teams and store operators are equipped to adopt and sustain new programs technologies and standards. This role focuses on facilitating and delivering training ensuring they are implemented effectively and consistently across the system.

Main responsibilities

(50%) Field & Regional Support

Act as a primary point of contact for assigned Regions supporting the facilitation of training tied to national and local initiatives.

Deliver facilitated sessions at rallies DMA meetings and regional workshops.

Provide hands-on support and troubleshooting in the field during rollouts to ensure smooth adoption of new programs or technologies

Maintain a structured feedback loop from franchisees consultants and field leaders ensuring system needs are heard and acted upon.

(30%) Facilitation & Training Delivery

Facilitate the delivery of training materials and resources created by cross-functional partners ensuring content is understood actionable and adopted in the field.

Lead webinars workshops and field sessions to drive consistent execution of strategic initiatives.

Serve as Subject Matter Expert (SME) during rollouts by gaining deep knowledge of assigned programs and coaching franchisees and consultants on best practices.

Partner with franchisees consultants and regional leadership to reinforce Dominos approved training systems and ensure alignment with operational standards.

Actively gather participant feedback during training sessions to share with content creators and improve relevance and effectiveness.

(20%) Project Leadership & Activation Support

Drive field execution of initiatives by ensuring training delivery translates into consistent adoption and operational results.

Coordinate with cross-functional teams (Operations Innovation OIS IT Marketing Finance Supply Chain) to ensure training resources are delivered and deployed on time.

Travel to pilot markets and early adoption stores to facilitate training gather insights and provide feedback to initiative owners.

Qualifications :

Minimum 3 years experience facilitating training workshops or large-scale learning programs; experience as a multi-unit supervisor or Franchise Trainer preferred

Strong project management skills with the ability to lead complex enterprise-wide rollouts.

Bachelors degree in business Communications Training HR or related field preferred.

Proven credibility to facilitate training with franchisees consultants and leadership teams.

Exceptional presentation and facilitation skills with ability to adapt style to different audiences.

Strong communication and interpersonal skills; able to translate complex updates into simple actionable steps.

Strong organizational and problem-solving skills with attention to detail.

Ability to travel 25% including overnight travel.

Additional Information :

Benefits :

• Paid Holidays and Vacation
• Medical Dental & Vision benefits that start on the first day of employment
• No-cost mental health support for employee and dependents
• Childcare tuition discounts
• No-cost fitness nutrition and wellness programs
• Fertility benefits
• Adoption assistance
• 401k matching contributions
• 15% off the purchase price of stock
• Company bonus

All your information will be kept confidential according to EEO guidelines

Remote Work : No

Employment Type : Full-time

Key Skills

Business,Marketing,Key Decision Makers,Active Directory,Customer Service,Performance Evaluations,Federal Regulations,Communications,Account Management,Project Management,Facebook,Minimum Data Set,Budget management,Powerpoint,Direct Reports

Experience : years

Vacancy : 1