Company Description
Since founded in 1904, Union Savings Bank has been serving the local community by promoting responsible home ownership through prudent lending. We are headquartered in Cincinnati, Ohio, where we began, and currently operate 38 full-service branches and lending offices in Ohio, Indiana, Kentucky, and Pennsylvania. Union Savings Bank is an Equal Opportunity Employer.
Purpose of the role
Union Savings Bank is seeking a reliable and motivated Deposit Operations Associate to support essential functions within the Accounting & Finance team. This role is ideal for individuals who bring a strong attention to detail, a team-first attitude, and a desire to grow their career in banking operations. The Deposit Operations Associate plays a vital role in wire processing, deposit account support, internal service, and cross-functional coordination.
Essential Duties and Responsibilities
Wires
- Manage daily wire initiations, including branch, escrow, construction, liquidity, and internal transfers
- Review outgoing wires for completeness and accuracy before submission
- Collaborate with internal stakeholders to ensure timely processing and documentation
- Maintain records and reconcile daily wire activity within the general ledger
Operational Support
Process customer address changes and manage return mail workflowsMaintain accurate deposit records and follow up directly with customers when neededAssist with journal entry reviews and support the monthly and year-end close processCustomer Service
Assist the deposit operations phone team by fielding inquiries related to online banking or account maintenanceRespond promptly and professionally to both internal and external requestsHelp ensure every customer interaction is handled with accuracy, clarity, and respectTeam Engagement
Contribute to a culture of shared accountability and mutual support within the teamRemain open to coaching, process updates, and continuous improvementTake initiative in managing time, completing tasks, and solving problemsCollaborate cross-functionally to streamline workflows and enhance service deliveryValues
Foster and model the values of the Bank in all activities, with a high value placed on building relationships, engagement and collaboration, with internal stakeholders as well as those in the communities served.Education and Experience
High school diploma requiredPrior experience in banking operations, accounting, or administrative processing a plusJob competencies
Responsibility & Follow-Through : Takes ownership of assigned tasks and ensures accuracy and timelinessDetail-Oriented : Understands the importance of precision in banking processes, documentation, and recordkeepingService-Minded : Focuses on being helpful, responsive, and clear in all interactionsCollaborative : Works well with teammates and communicates effectively across functionsAdaptable : Embraces change and is willing to improve processes and learn new systemsAccountable : Owns outcomes and handles mistakes constructively and professionallyPlease note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required for this position. Duties, responsibilities and activities may change at any time; with or without notice.
Union Savings Bank is an Equal Employment Opportunity and Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.