Onboarding Manager, Customer Success Management

Job Title

This job will be a sophisticated thought partner using specialized expertise to identify issues and recommend best practices. Your role focuses on enhancing the efficiency and effectiveness of the sales team, managing sales data, preparing reports, coordinating with various departments, and ensuring smooth communication between the sales team and clients. By streamlining processes and providing critical support, you enable the sales team to focus on driving revenue and achieving sales targets.

Job Description

Essential Responsibilities :

• Identify issues and recommend best practices to enhance sales team efficiency and effectiveness.
• Lead functional projects and programs, ensuring successful outcomes through effective coordination and collaboration.
• Prepare detailed sales reports and presentations, offering valuable insights to support decision-making.
• Maintain strong relationships with clients, addressing their needs and ensuring their satisfaction with PayPal's offerings.
• Foster a culture of continuous improvement within the customer success team, promoting professional development and growth.

Expected Qualifications :

PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit PayPal's contact page.