Operations Manager

Operations Manager

Manage daily operations of processing functions and maintenance of processing infrastructure ensuring service level agreements are met in support of clients and company mission-critical business requirements.

What you will be doing :

• Managing supervisors and daily operations at the Dallas Lockbox Site.
• Overseeing the processing environment to protect critical production systems.
• Ensuring 24 / 7 availability and meeting service level agreements.
• Collaborating with executive and sales teams to support operational growth.
• Managing and forecasting site expenses and cost center budgets.
• Monitoring financial margins and analyzing variances in forecasting.
• Leading and developing an effective processing team.
• Identifying and recommending cost-saving and continuous improvement initiatives.
• Ensuring backup, recovery, and disaster recovery processes meet business requirements.
• Developing and executing project plans, budgets, and documentation.
• Implementing team standards and procedures aligned with departmental goals.
• Performing other related duties as assigned.

What you bring :

What we offer you :

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.