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Director of Facility Operations ONT Field and Ontario Convention Center
Director of Facility Operations ONT Field and Ontario Convention CenterASM Global • Ontario, CA, US
Director of Facility Operations ONT Field and Ontario Convention Center

Director of Facility Operations ONT Field and Ontario Convention Center

ASM Global • Ontario, CA, US
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Director Of Facility Operations

The Director Of Facility Operations provides operational leadership and oversight for the Ontario Convention Center and ONT Field, ensuring seamless facility operations, maintenance, event readiness, safety, and compliance across both venues. This position manages a wide range of operational functions including building maintenance, engineering, turf and field management, housekeeping, vendor management, technology infrastructure, and special projects.

Essential Duties And Responsibilities

Supervisory Responsibilities

Manages Managers and Supervisors across the following functional areas :

  • Housekeeping
  • Operations
  • Engineering
  • Grounds & Turf Maintenance (including BrightView coordination)
  • Stadium Field & Equipment Operations
  • Carpenters, Electricians, Plumbers, Technical Services
  • Ballpark Operations & Game Day Support

Carries out supervisory duties in accordance with Legends Global policies and applicable laws, including hiring, training, scheduling, evaluating performance, issuing discipline in coordination with HR, addressing complaints, and resolving operational issues.

Convention Center & Stadium Operations (Combined Responsibilities)

Directs and supervises all operational aspects of both facilities, including maintenance, engineering, housekeeping, grounds and compliance with Cal / OSHA, Life Safety, ADA, and fire codes in coordination with the Director of Security

Oversees maintenance and proper functioning of electrical, mechanical, HVAC, environmental

Manages vendor and contractor relationships, service agreements, and RFP / bid processes.

Maintains accurate preventive maintenance schedules and work-order systems for both facilities.

Coordinates operational activities to ensure seamless facility readiness for events, conventions, trade shows, baseball games, special events, and concerts.

Assists with annual operating budgets and recommends capital projects, long-range improvements, and asset replacement plans.

Authorizes purchase of equipment and supplies within established budget guidelines.

Ensures all safety policies, risk-management procedures, emergency plans, and compliance programs are followed and properly documented in coordination with the Director of Security

Conducts regular staff meetings, communicates policy updates, and ensures operational alignment across venues.

Prepares required reports and maintains yearly inventory of all equipment.

Serves as Manager-on-Duty (MOD) as needed.

Performs additional duties as assigned by the General Manager.

Stadium Operations Responsibilities (ONT Field)

Oversees daily stadium operations including : playing field, dugouts, bullpens, clubhouses, concourse, seating, suites, press box, scoreboards / LED systems, and broadcast infrastructure.

Works closely with the stadium GM and Team (DBH) to ensure stadium readiness for all baseball games, practices, events, and activations.

Ensures compliance with MiLB facility standards, MLB Player Development guidelines, and stadium best practices.

Manages key stadium vendors including :

  • BrightView (turf & field maintenance)
  • FIT (IT infrastructure)
  • HVAC / lighting contractors
  • providers
  • Turf / star equipment suppliers (Toro, Terraplas, etc.)
  • Oversees maintenance and operation of stadium systems including :
  • Sports lighting & lighting control systems
  • Stadium Wi-Fi & network infrastructure
  • CCTV, access control, and systems
  • LED video board, ribbon boards, audio, and broadcast systems
  • Directs the preparation and maintenance of the natural grass playing field including mowing, edging, watering, clay and mound / plate management, moisture and irrigation control, and drainage systems.

    Oversees stadium FF&E and field-specific equipment : tarps, netting, protective screens, bullpen mounds, bases, field protection systems, batting cages, and other game-day assets.

    Leads operational planning for stadium events including staffing, cleaning, waste management, and guest experience measures.

    Maintains clear communication channels with the team to ensure proper alignment of venue-controlled vs. team-controlled operational responsibilities.

    Develops and implements stadium-specific emergency and incident-response procedures including severe weather readiness and field-safety protocols.

    Ensures safe storage, handling, and usage of all field equipment, field access protocols, and foul-ball safety measures.

    Qualifications

    Required

  • High School Diploma
  • Minimum six (6) years management level experience in operations for large public assembly venues, hotels, stadiums, arenas, or similar facilities.
  • Preferred

  • Bachelor's Degree in Facility Management, Engineering, or related field.
  • Experience managing operations for large public assembly, sports venues, stadiums, ballparks, or outdoor event facilities.
  • Knowledge of sports turf management, irrigation controls, moisture management, and field preparation standards.
  • Familiarity with MiLB / MLB facility guidelines and broadcast requirements.
  • Understanding of stadium audio / visual systems, LED boards, bowl sound, and game-day technology.
  • To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

    License / Certificate

    Valid California Driver's License

    Knowledge, Skills And Abilities

    Knowledge of :

  • Facility operations, maintenance, safety, and building systems
  • Wireless technology applications and IT infrastructure
  • Network and multi-system environments
  • HVAC, fire systems, sprinklers, indoor air quality, escalators / elevators
  • Business English and math
  • Ability to :

  • Communicate effectively, verbally and in writing
  • Establish positive working relationships with employees, clients, the public, and team staff
  • Multi-task and remain detail-oriented in fast-paced environments
  • Lead diverse operational teams across two venues
  • Skill to :

  • Operate standard office and communications equipment
  • Use Microsoft Office Suite at an advanced level
  • Drive and operate vehicles / equipment as required
  • Compensation

    Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

    Working Conditions

    Primary Locations : Ontario Convention Center & ONT Field

  • Work indoors and outdoors in varying weather conditions (heat, cold, wind, rain)
  • Work nights, weekends, and holidays to support stadium events, baseball games, and major conventions
  • Requires extended walking, climbing stairs, navigating uneven surfaces, bending, stooping, and occasional lifting
  • Physical Demands

    This position requires prolonged periods of computer work, walking, standing, and physical presence throughout both facilities. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

    Legends Global is an Equal Opportunity / Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Applicants who need reasonable accommodations to complete the application process may contact (909) 937-3013 for further assistance.

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    Director Of Operation • Ontario, CA, US

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