Director of Operations Management

Job Description

Director of Operations Management will be Accountable for and Providing oversight and managing daily operations of work performed by employees and subcontractors including construction, installation, and maintenance of all Wireline project-related underground and / or aerial utility construction projects – in accordance with Client contract requirements; and to meet all safety, quality, and production goals according to rules, regulations, and standards. As a Senior Level Outside Plant construction manage r, you will lead personnel supporting complex projects with the responsibilities for representing the Construction Division and serving as the primary customer interface at the District Level. The position is responsible for supervising personnel that lead the day-to-day operations and job completions. This includes managing schedules, identifying risks, and clearly communicating goals to the stakeholders. A primary job responsibility will be to keep the construction managers coordinated on the project's progress and deadlines as well as to facilitate the daily interaction with the sub-contractors and Tier 1 providers.

• Daily ResponsibilitiesManage four (4) to eight (8) Outside Plant Construction Leaders and administrative staff.
• Lead and Drive Work Production Targets & Attainment of Goals for regional organization that has both In-House and Sub-Contracted Crews
• Monitor and Ensure production commitments are met with quality workmanship.
• Responsible for Managing Financials and Budget
• Provide coordination and input as needed with utility companies providing services and infrastructure for the project, including schedule and cost management including City’s permitting and inspection requirements.
• Assist and support in managing operations and coordinating all work performed by in-house crews and subcontractors in Coordinating equipment / materials, and construction process including but not limited to operations, and personnel requirements.
• Primary customer interface at regional level
• Resolve customer escalations / roadblock mitigation.
• Responsible for cross functional coordination to ensure build / schedule align with customer priorities.
• Attend meetings and training on behalf of the company, documenting and taking applicable action.
• Maintain relationships and act as liaison in matters associated with Federal, State, and Municipal requirements.
• Complete Site Safety reports on in progress job sites for in house crew and subcontractors completing the work.
• Participate in daily / weekly calls with operations and customers.
• Conduct site visits to verify compliance with permits and job specifications.
• Ability to follow directives, produce quality work, maintain safe working habits / conditions according to all Federal, State and Company regulations and policies. Drive progress and deadlines met through Key Performance Metrics (Build Production, Overage Job Management, Regional Productivity, etc.). Conduct site visits to verify compliance with permits and job specifications.
• Required Qualifications Five (5) plus years of telecom direct supervisory management experience in Wireline Outside Plant Construction managing team members who supervise others.
• Demonstrated Strong experience in Budgeting, Forecasting, Fulfilling Staffing Requirements, Training, Safety Compliance, etc.
• Proven experience driving team to improve both in Quantity and Quality.
• Proven experience reading prints and basic knowledge of cable locating.
• Demonstrated Excellent verbal and written communication skills.
• Demonstrated Strong consultative, organizational, and communication skills necessary for maintaining productive and professional relationships with employees and customers.
• Demonstrated Strong leadership skills directing the performance and activities of contractors and crews of underground and / or aerial utility construction – poles / anchors and tree trimming.
• Demonstrated Strong documentation skills and proven analytical and problem-solving abilities in a changing environment.
• Valid Driver's License