Digital QA Lead
Make your mark at the world's largest HVAC company. Daikin Applied is seeking a talented and eager Digital QA Lead. The Digital QA Lead will help scale our Central Testing organization and drive enterprise-wide QA governance. This role will serve as a critical execution partner to the Sr. Manager Digital QA, contributing to the vision of centralized, AI-enabled, and automation-first QA across Daikin's digital ecosystem.
The ideal candidate brings a strong foundation in QA leadership across enterprise platforms (Salesforce, Oracle, Workday, etc.) and custom applications. You will lead QA strategy for key initiatives, shape testing standards, and champion quality as a shared responsibility across product, engineering, and delivery teams. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!
Location : Plymouth, MN - Hybrid
What you will do :
Project & Team Leadership
- Lead QA efforts across a portfolio of programs, balancing strategic oversight with hands-on engagement
- Serve as a thought partner to product owners, developers, architects, and program managers
- Mentor QA analysts and automation engineers; cultivate a growth mindset and foster a quality-first culture
QA Governance & Process Ownership
Contribute to the development, implementation, and evolution of QA standards, best practices, and metrics to ensure consistency across teams and initiativesEstablish and enforce governance around test planning, test case management, defect triage, and release sign-off criteriaPromote risk-based testing practices and ensure traceability to both business and technical requirementsHands-on Testing & Support
Step in for high-priority testing efforts, including MVPs, escalated defects, or urgent production fixesContribute to both manual and automated test design in close collaboration with DevOps and automation teamsSupport CI / CD pipeline integrations and drive toolchain rationalization effortsTest Planning & Reporting
Develop comprehensive test strategies and detailed test plans for complex initiatives spanning enterprise off-the-shelf platforms and custom-built applicationsProvide clear, actionable reporting on test progress, defect trends, and overall quality status to stakeholdersLead root cause analysis and ensure lessons learned are integrated into continuous QA process improvementsDrive adoption of reusable test assets, accelerators, and automated health checksTooling & Continuous Improvement
Collaborate with automation and DevOps teams to optimize testing efficiency through integrated frameworks and CI / CD practicesEvaluate and recommend testing tools for manual, automated, and exploratory testing across web, API, and enterprise application environmentsContinuously assess QA effectiveness using feedback loops, performance metrics, and structured retrospectivesWhat's in it for you :
Medical / Dental / Vision coverage, PTO, 401K match, support for community involvement and much moreThe ability to make an impact and shape your career with a company that is passionate about growthThe support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our bestMinimum Qualifications :
Bachelors Degree in Computer Science, Engineering or related field10+ years in software quality assurance; 6+ years in QA leadership rolesDeep understanding of SDLC, Agile, hybrid delivery models, and enterprise test practicesStrong grasp of test case management, automation tooling, and defect lifecycle best practicesStrong understanding of software testing principles, SDLC, STLC, and Agile delivery methodologiesFamiliarity with test case management tools (e.g., Azure DevOps, TestRail, Zephyr) and defect tracking systems (e.g., JIRA)Ability to contribute to both manual and automated testing efforts as neededProven ability to lead QA activities across multiple programs or initiativesExperience establishing QA processes, quality gates, and end-to-end test strategies from the ground upStrong interpersonal skills with the ability to collaborate effectively and influence across cross-functional teamsWork visa sponsorship is not available for this positionPreferred Qualifications :
Masters Degree in Computer Science, Engineering or related fieldHands-on experience with QA tools such as Selenium, TestComplete, UFT, or Tricentis ToscaExperience leading testing efforts in cloud-native, custom-built, and integrated enterprise environmentsFamiliarity with enterprise platforms such as Salesforce, Oracle, or other ERP / CRM systemsUnderstanding of performance, security, or accessibility testingISTQB or other relevant QA leadership certificationsDaikin Applied offers the following benefits for this position, subject to applicable eligibility requirements :
Multiple medical insurance plan options + dental and vision insurance401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributionsShort term and long term disability3 weeks of paid time off for new employees + 11 company paid holidaysVacation accrues on a monthly basis, unless applicable federal, state and local law requires a faster accrualPaid sick time in accordance of the federal, state and local lawPaid parental leave and tuition reimbursement after 6 months of continuous serviceCompany provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverageThe typical annual base salary for this position ranges from $100,000 - $166,000 (+ 15-20% bonus) in MN. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.
