Patient Care Manager Specialist

Overview

Lead Compassion. Inspire Excellence. Elevate Hospice Care.

We are seeking a Patient Care Manager Specialist to join our team, reporting to the Regional Director of Operational Excellence. This critical role is responsible for managing and overseeing patient care activities across assigned hospice markets to ensure delivery of high-quality care while supporting compliance with company policies and regulatory requirements.

As a Patient Care Manager Specialist, You Will :

• Provide oversight for patient care delivery across designated markets
• Manage rescheduled, declined, missed, and reassigned visit requests based on clinical priorities
• Triage phone inquiries and medical concerns within scope of practice
• Facilitate Interdisciplinary Group (IDG) meetings, review patient conditions, and ensure accurate care planning
• Coach, evaluate, and support team members to ensure regulatory compliance and clinical best practices
• Promote documentation accuracy, compliance, and timeliness
• Help build a culture of continuous improvement, compassion, and accountability
• Support adherence to local, state, and federal regulatory requirements (Medicare, Medicaid, ACHC, JCAHO, etc.)

About You

Qualifications – What You’ll Bring :

Preferred Experience (Not required) :

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem) :

Additional Full-Time Benefits :

Ready to Join a Team That Cares?

Apply today and take your career to the next level by guiding hospice care that makes every moment matter.

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