Senior Software Engineer, (AI)

About Sprig

Sprig is building the AI-native successor to legacy survey tools, like Qualtrics, Medallia, and SurveyMonkey. We believe the future of experience research won’t be powered by slow, siloed platforms. It will be fast, intelligent, and deeply integrated into how modern teams build great products.

Our mission is to make deep customer understanding effortless and always on. With Sprig, product teams no longer guess. They know. We are creating a future where AI uncovers insights, accelerates workflows, and enables teams to deliver exceptional customer experiences in real-time.

Companies like Notion, Figma, Coinbase, and TripAdvisor already use Sprig to stay closer to their customers than ever before. We’re scaling quickly toward $100M ARR, launching new AI-powered capabilities, and expanding our impact across the world’s most innovative companies.

If you're energized by bold ideas, rapid growth, and the opportunity to redefine an entire category, we'd love to meet you.

About the Role

Sprig’s AI team builds the systems that help user-experience researchers and product managers understand their users at scale. Every day, we process over half a billion events and run millions of AI inference queries, transforming raw feedback and usage data into actionable product insights. As a senior software engineer, you’ll own and evolve the backend systems that make this possible—distributed data pipelines, inference workflows, and the integrations that bring AI-powered understanding into Sprig’s product.

Our work spans from distributed data processing and inference pipelines to the product surface that UX researchers and PMs interact with. The team operates across the stack but this role emphasizes large-scale backend systems and integration with applied AI. You’ll join a group that values pragmatic engineering, clear design, and measurable impact, advancing both our technical foundation and our ability to deliver trustworthy, privacy-safe analyses and insights.

This is a hybrid role with three days working in our downtown San Francisco office, which is just a short walking distance from the Montgomery BART station.

Your Impact

Deliver impactful systems end-to-end – Design, build, and ship backend features and distributed systems that power Sprig’s AI-driven insights, taking projects from concept to production with sound engineering practices.

Shape Sprig’s data and inference infrastructure – design, operate, and evolve distributed workflows for large-scale data processing and AI inference.

Extend across the stack – while the focus is backend, contribute where needed in the full stack, supporting product surfaces that bring AI analyses and insights to life.

Collaborate across teams and disciplines – work closely with product managers, designers, and other teams to define and deliver product capabilities.

Contribute to technical direction – Participate in design discussions and planning, helping the team make thoughtful trade-offs between speed, quality, and long-term scalability.

Raise the bar on engineering excellence – Champion reliability, performance, and maintainability across the AI stack while growing with the team and helping strengthen engineering practices across Sprig.

Your Strengths

Experienced engineer – 5+ years of experience designing and maintaining scalable backend systems with a strong track record of delivering production-quality code.

Product-minded – Care deeply about usability and product outcomes, not just system correctness. You think about how your work enables better customer experiences.

Comfortable with TypeScript – You’ll use TypeScript for most development. Familiarity with technologies like Node.js, Temporal, AWS, or PostgreSQL is a plus. Python experience is welcome if you’re ready to work primarily in TypeScript.

Systems-oriented – Skilled at designing distributed, event-driven, and data-intensive systems that are reliable and performant.

Applied AI integration – Experienced in integrating external inference providers (e.g., OpenAI, Anthropic) for delivering product capabilities; model training experience not required.

Prompt and context engineering – Knowledge of prompt design and context handling; a strong plus.

Pragmatic and adaptable – Balance technical rigor with fast iteration and continuous learning in a rapidly evolving AI landscape.

Benefits & Perks

Competitive Salary

Competitive Employee Equity

401K Program

Medical, Dental, and Vision Benefits

FSA / HSA Benefit

$175 / month Commuter Benefit

Additional Wellbeing Benefits

Flexible Paid Time Off

Paid Parental Leave

Professional Development Stipend

Hybrid Office Policy

Lunch and dinner daily

Company Sponsored Social Events

At Sprig, we pride ourselves on being a people-first company, where your contributions truly matter and are valued. We were recently awarded by Fortune as top 50 best places to work in the US, and top 50 Places to Work in the Bay Area by Built In. Come join our mission of building products users love and have a real impact on Sprig’s future.

Our Commitment to Diversity and Inclusion

We prioritize diversity within our team and value different perspectives, educational backgrounds, and life experiences. We encourage people from underrepresented backgrounds to apply.

Employee Pay Disclosure

The salary range for this full-time position is $180,000 - $260,000 + Equity + Benefits. Our cash compensation ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for San Francisco, CA. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in postings reflect the base salary only, and do not include equity or benefits.

• Please beware of scammers who are posing as Sprig and Sprig team members. Our recruiters use @sprig.com email addresses exclusively. We do not conduct interviews via text or instant message, and we do not ask candidates to purchase equipment through us or solicit money from you. If you have been contacted by someone claiming to be from a different domain about a job offer, please report it as potential job fraud to law enforcement and contact us here.

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