Chief Nursing Officer, CNO - Trinity Health Grand Rapids Hospital

Senior Leadership Team Member

Serves as a member of the Trinity Health - Michigan senior leadership team. Provides clinical and administrative leadership for planning, organizing, directing, monitoring, and evaluating safe high-quality patient care across the continuum to advance clinical practice and patient care consistent with the ANA Scope of Practice and American Nurses Credentialing Center Magnet Standards.

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

Participates in the administration of the Regional Health Ministry as a full member of the senior leadership team, including strategic planning, execution, change management, and organizational decision-making. Develops and implements nursing's mission, vision, values and strategic, short- and long-term goals and objectives, standards of care and operating plans for patient care services.

Collaborates with the senior leadership team in the development and implementation of operating and capital budgets.

Develops and implements ongoing measures / evaluation methods related to all dimensions of performance inclusive of budget and productivity targets.

Develops and implements plans, including education and required competencies that ensure staffing for safe high-quality patient care.

Ensures the recruitment, retention, development, succession planning for and engagement of quality patient care associates and leadership. Promotes an environment of shared leadership and decision making.

Participates in evaluating, selecting, and integrating health care technology and information systems that support patient care.

In collaboration with the Chief Medical Officer, serves as a sponsor and develops and directs the implementation of effective evidence-based programs to measure, analyze and continuously improve the safety and quality of all patient care services through empiric outcomes.

Ensures compliance with all health care standards and requirements established by various licensing, regulatory and accreditation bodies.

Communicates on a regular basis with senior leaders, the medical staff, the board and other identified stakeholders' achievements and concerns related to patient safety, quality, patient loyalty, associate engagement and physician satisfaction.

Participates in regional decision-making and workgroups, assuming leadership in implementing improvement changes within the Regional Health Ministry.

Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

Experience & Education

State Registered Nursing license

Master's degree-level education is required. Either the Bachelor's degree or the Master's degree will require a focus in nursing. Doctoral education is preferred

Minimum of five (5) years executive / director level leadership experience in patient care in an acute care setting

Advanced knowledge of professional nursing practice in an executive or specialty practice area as evidenced through certification (e.g., CENP, NEA-BC, FACHE, etc.). Certification required within 18 months of hire.

Member of a professional nursing organization

A thorough understanding of the Electronic Medical Record, concepts of clinical informatics, and other advanced health care technologies

A thorough understanding of the health care environment and all applicable laws and regulations

In depth knowledge of system thinking, change leadership, shared governance, matrix reporting, continuous improvement, process excellence, and financial and productivity management.

Demonstrated ability to collaborate with all members of the administrative and health care team.

The ability to synthesize and interpret large amounts of clinical, quality, and financial data

Demonstrated problem solving and critical thinking skills.

Demonstrated ability to model the use of evidence-based leadership / practice, and project management skills.

Displays excellent interpersonal and communication skills to provide advice, counsel and leadership to staff, physicians, patients, and the community.

Mission Statement

We, Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Core Values

Reverence : We honor the sacredness and dignity of every person.

Commitment to Those Experiencing Poverty : We stand with and serve those who are experiencing poverty, especially those most vulnerable.

Safety : We embrace a culture that prevents harm and nurtures a healing, safe environment for all.

Justice : We foster right relationships to promote the common good, including sustainability of Earth.

Stewardship : We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.

Integrity : We are faithful to who we say we are.

Vision

As a mission-driven, innovative health organization, we will become a leader in improving the health of our communities and each person we serve. We will be the most trusted partner for life.

Promise Statement

We Listen. We Partner. We Make it Easy.

Our Actions

• Listen to understand.
• Learn continuously.
• Keep it simple.
• Create solutions.
• Deliver outstanding service.
• Own and speak up for safety.
• Expect, embrace and initiate change.
• Demonstrate exceptional teamwork.
• Trust and assume goodness of intentions.
• Hold myself and others accountable for results.
• Communicate directly with respect and honesty.
• Serve every person with empathy, dignity and compassion.
• Champion health equity and the common good.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.