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Office Manager
Office ManagerThe Maids Serving Omaha, NE • Omaha, NE, US
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Office Manager

Office Manager

The Maids Serving Omaha, NE • Omaha, NE, US
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Office Manager – The Maids of Omaha

Make a difference every day — for your team and your customers.

Are you a highly organized, people-centered professional who thrives in a fast-paced, hands-on environment? The Maids of Omaha — a family-owned local business serving the community for over 45 years — is seeking a dependable, proactive Office Manager to help lead our day-to-day operations and keep everything running smoothly.

This is a dynamic role that requires wearing many hats : scheduling, customer service, HR coordination, and operational oversight.

You’ll be the hub between our office, our cleaning teams, and our clients — making sure everyone feels supported and things get done right.

Key Responsibilities

Operations

  • Plan, direct, and coordinate the daily schedule of cleaning teams.
  • Create efficient routes and schedules based on customer needs, workload, and employee availability.
  • Monitor day-to-day activity and proactively solve issues as they arise.
  • Provide warm, responsive customer service and ensure satisfaction.
  • Answer phones and respond promptly to inquiries.

Administration

  • Manage invoicing, accounts payable, and accounts receivable.
  • Enter daily results and updates into company systems.
  • Support owner / management with reporting and record-keeping.

    • Human Resources

  • Coordinate recruiting, screening, and onboarding of new employees.
  • Maintain accurate employee records and ensure compliance with company policies.
  • Assist with payroll data entry and HR documentation.
  • Help foster a positive, team-oriented work culture consistent with The Maids’ values.

    • Customer & Sales Support

  • Communicate with customers about services, schedules, and availability.
  • Assist with marketing and outreach efforts (email, phone, digital, or print).

    • Qualifications

  • Bachelor’s degree or equivalent experience preferred.
  • 3+ years of office or operations management experience, ideally in a service-based business.
  • Excellent communication and interpersonal skills — professional, tactful, and empathetic.
  • Strong organizational and multitasking abilities; comfortable managing constant movement and change.
  • Solid computer skills, including MS Office Suite and general data entry systems.
  • Bilingual English / Spanish a strong plus.
  • Valid driver’s license required.

    • Why The Maids

    The Maids of Omaha has been family owned and operated since 1979.

    We take pride in our long-term employees and loyal customer base — many of our team members have been with us for over a decade.

    We believe that great customer service starts with a supportive, respectful workplace.

    If you’re looking for a stable, family-oriented company where your work truly matters, we’d love to meet you.

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    Office Manager • Omaha, NE, US

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