IT AV Production Support Specialist

Grant Thornton is seeking an IT AV Production Support Specialist to join the team in the New York, NY office.

We are seeking a dedicated IT AV Production Support Specialist to support the firm’s AV Production capabilities, provide white-glove, executive-level support at the New York City (Midtown, Manhattan) office, and ensure consistent, high-quality AV experiences across our estate. This role is critical to delivering high production value user experiences during online meetings while also supporting the evolving needs of our firm’s communication and collaboration technologies.

Key Responsibilities : AV Production Subject Matter Expert

• Maintain and evolve AV production systems for executive leadership meetings.
• Provide hands-on production support throughout the entire meeting planning and execution process.
• Support AV production systems located in NYC.
• As required, travel to support AV production in other offices throughout the firm.
• Stay current with industry trends and recommend platform updates as necessary.

Interdisciplinary Collaboration

Local AV Subject Matter Expert

Project Support

Training & Change Management

Inventory & Maintenance

Ongoing AV Support

Required Skills & Qualifications :

Advanced knowledge of AV production hardware and software (including but not limited to digital audio mixing, video switching with multiply mixed effect buses, multi- camera control, teleprompter applications

Expertise in the Microsoft Teams platform, including Teams Pro Portal, Teams Townhall, and other related applications.

Experience with digital signage platforms.

Experience with CADD, DAW, AV editing, and control systems.

Strong project management and stakeholder communication skills.

Familiarity with enterprise networking protocols and AV system integration.

Experience with AV vendor management and procurement processes.

Bachelor’s degree in AV Technology / Media Production, Broadcast / Media Engineering, Communications / Digital Media, or related field preferred.

Preferred Attributes :

CTS / CTS-D / CTS-I (Certified Technology Specialist – AVIXA)

The base salary range for this position in the firm's New York, NY office is between $103,700 and $155,500.