Guest Relations Coordinator
The BreakersPalm Beach, FL, USjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionServe as the main point of contact for guests, providing exceptional service and assisting with inquiries and requests. Manage guest check-in and check-out processes, ensuring accuracy and efficiency. Coordinate guest transportation, dinner reservations, and other concierge services. Respond to phone calls and emails in a professional and timely manner. Maintain accurate guest records in the computer system. Handle guest complaints and ensure appropriate follow-up and resolution. Collaborate with other departments to ensure seamless guest experiences. Stay up-to-date with local attractions, events, and services to provide recommendations to guests.
Guest Relations Coordinator
The Guest Relations department at The Breakers is seeking a talented and dedicated individual to join our team as a Coordinator. This role combines the responsibilities of the front desk, concierge, and call center to provide exceptional guest service. As a Guest Relations Coordinator, you will have the opportunity to gain invaluable experience in the hospitality industry while delivering impactful and memorable service to our guests.
Qualifications :
- Strong organizational skills and attention to detail are essential for success in this role.
- Proficiency in computer systems and software is required.
- Excellent written and verbal communication skills are necessary for effectively engaging with guests.
- A proactive and self-motivated mindset is essential for self-development and growth.
- The ability to work in a fast-paced environment and prioritize multiple tasks is crucial.
- A flexible schedule, including availability on holidays and weekends, is required.
Responsibilities :
serp_jobs.job_alerts.create_a_job
Guest Coordinator • Palm Beach, FL, US