Operations Coordinator

Manages the daily warehouse operations of the facility and supervise the drivers and warehouse staff . Display superior customer service that meets each customers unique set of delivery and installation requirements. Assist the Branch Leadership in maintaining inventory levels and day-to-day operations of the warehouse.

Essential Job Duties and Responsibilities

• Customer Service
• Handles incoming customer complaints in a prompt and courteous manner; owns the problem until resolved including the direction of delivery and warehouse personnel.
• Provide excellent customer service using professional communication skills.
• Inventory and Management Operations
• Oversee the daily operations of the warehouse to ensure that work orders are pulled in a timely and accurate manner.
• Oversee that orders are loaded and unloaded for the vendor or customer promptly.
• Oversee the dispatching of trucks for timely and accurate delivery of product to worksites.
• Assist or directs warehouse personnel in loading and unloading trucks using forklift.
• Tracks and reports on stock levels using the Agility software / computer system.
• Coordinates purchases of materials for re-sale through the Branch Manager to ensure duplicate orders are avoided.
• Manage the inventory
• Responsible for managing all phases of inventory control to include purchasing weekly cycle counts pricing review and disposition of damaged and outdated stock.
• Other duties include order processing day-end balancing and assisting with all other areas of running the branch.

Education and / or Experience

Skills / Specialized Knowledge

Required Licenses or Certifications

Other Requirements

Physical Demands

Work Environment

The base salary for this position typically falls within the range of $22.50 to $28.65 per hour. Multiple factors are considered including job related knowledge skillset and experience when determining the final salary. For further information please consult with our Talent Acquisition Partner or Hiring Leader.

Job Location :

SRS Building Products - San Jose

1341 Oakland Road San Jose CA 95112

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc. including all its subsidiaries provides job opportunities to qualified individuals without regard to actual or perceived race color creed religion national origin sex gender age disability gender identity sexual orientation citizenship status uniform service veteran status marital status genetic information physical or mental disability or any other characteristic in accordance with applicable federal state and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position please contact Human Resources at US : 855.556.3221 or by email to : with the nature of your accommodation request and include the Business name location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen as permitted by law.

Competitive salaries for all team members paid weekly 401(k) Retirement Plan with company matching Employee Stock Purchase Program Paid Vacation Sick Time Volunteer Day Holidays Birthday and Floating Holidays Medical Dental and Vision Benefits

Required Experience :

IC

Key Skills

Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 22 - 28