VP Treasury Management

VP - Treasury Management

Onsite (Encinitas, CA)

Job Summary :

The VP, Treasury Management, leads the Treasury Management Support team, ensuring smooth client onboarding and delivery of tailored cash and treasury solutions. This role stays current on industry trends and clients need to inform product enhancements and strategy. The position collaborates with leadership on product development, oversees risk, fraud, and compliance management, and coaches the team to ensure consistently high-quality customer experience.

Primary Responsibilities

Oversight of all Treasury Management setups with accuracy and proper documentation.

Proactively leads assigned team members in accomplishing established individual and departmental goals

Provide proactive leadership to team members in meeting departmental and individual goals

Serve as subject matter expert for Treasury Management products (e.g., Wires, ACH, RDC, Positive Pay)

Demonstrate expertise in payment processing (USD / FX wires, ACH, P2P, B2B)

Oversee and conduct annual service reviews for ACH, Wire, and RDC

Support training and cross-training initiatives across the department

Troubleshoot technical and operational Treasury system issues

Provide customer support for all Treasury Management products and services, including ACH Origination, Remote Deposit, Business Online Banking Wires, etc.

Analyze client cash operations to develop and present tailored Treasury solutions

Collaborate with relationship managers and independently identify Treasury sales opportunities

Support audits, regulatory exams, and product risk assessments

Maintain deep knowledge of Treasury services, onboarding, risk policies, and industry best practices

Identify and implement process improvements and risk mitigation strategies

Stay informed on risks related to online banking and payment processing

Additional Responsibilities

Manage the account analysis proforma pricing process.

Proactively address client issues and concerns to ensure satisfaction.

Continuously enhance and streamline processes and recommend opportunities to improve the client experience and offerings.

Exercise sound judgment in balancing customer service with risk management.

Ensure compliance with all applicable regulations, bank policies, and procedures.

Deliver exceptional service to both internal and external clients.

Complete all assigned training by designated deadlines.

Embrace and reflect C3bank's mission in day-to-day interactions.

Supervisory Responsibilities :

This position has direct supervisory responsibilities.

Knowledge and Skill Requirements :

• Excellent written, verbal, and analytical communication skills
• Strong knowledge of Treasury Management services (ACH, Wires, RDC) and general banking operations
• Proficient in treasury platforms; Fiserv experience preferred
• Well-versed in online banking operations and fraud prevention
• Committed to high customer service standards and a collaborative team culture
• Effective leader with strong organizational and time management abilities
• In-depth understanding of BSA / AML, OFAC, and CIP regulations, with consistent policy compliance

Education and Experience Requirements :

Physical Demands & Work Environment :

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Prolonged periods of sitting and working on a computer.

Frequent walking, talking, hearing, and using hands to handle tools or controls.

Occasional lifting, carrying, pushing, or pulling up to 25 pounds.

Close vision and the ability to adjust focus required.

Work environment is typically a moderately quiet office setting.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EEO Employer