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Broadband Network Technician I

Broadband Network Technician I

AstoundWest Chicago, IL, US
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Broadband Network Technician I

Astound Broadband, a leading supplier of cutting-edge technology and communications services, is seeking a Broadband Network Technician. To develop your career, we provide one-on-one training and coaching, a supportive work environment, and the opportunity to represent a superior telecommunications company. Additionally, we offer a robust benefits package, including rewards, recognition, and employee discounts to ensure your continued success. With us, you'll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.

Where you will work : This position will report to Astound's West Chicago, IL office.

A Day in the Life of the Broadband Network Technician :

  • Detect, troubleshoot, and resolve system outages
  • Emergency coax restoration
  • Underground cable
  • Maintenance (power supply, actives)
  • Leakage
  • Splicing
  • Documentation
  • Participation in a 24 / 7 on-call rotation
  • Other duties as assigned

What You Bring to the Table :

  • Experience : 2+ years (telecom technician)
  • Competencies : Maintain satisfactory driving record and have a valid driver's license; Customer Service, Communication (verbal, written), Basic Computer
  • Skills : Aptitude to learn to skills; Problem solving; Time Management; Teamwork; Working alone; Ability to read and interpret maps; Bucket Certified; Ohm's; Understand the Outside Plant
  • Knowledge, Skills and Abilities : Ladder; Hand or Power Tools; Customer Service; Communication (verbal, written); Basic Computer Skills; Aptitude to learn to skills; Problem solving; Time Management; Teamwork; Working alone

    • Education and Certifications :

  • High school diploma or equivalent
  • Valid driver's license and satisfactory driving record

    • We're proud to offer a comprehensive benefits package including :

  • 401k retirement plan, with employer match
  • Insurance options including : medical, dental, vision, life and STD insurance
  • Paid Time Off / Vacation : Starting at 80 hours per year, and increases based on tenure with the organization
  • Floating Holiday : 40 hours per year
  • Paid Holidays : 7 days per year
  • Paid Sick Leave : Astound allows a number of paid sick hours per calendar year and varies based on state and / or local laws
  • Tuition reimbursement program
  • Employee discount program
  • Benefits listed above are for regular full-time positions

    • Base Salary : The base salary range in Illinois for this position is $25.00 - $29.00 per hour, plus opportunities for bonus, benefits, and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Illinois and may not be applicable to other locations.

    Our Mission Statement : Take care of our customers; Take care of each other; Do what we say we are going to do; Have fun

    Diverse Workforce / EEO : Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

    FCO (For San Francisco Candidates Only) : Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    CCPA Employee Privacy Policy (For California Candidates Only) : https : / / www.astound.com / wp-content / uploads / 2023 / 09 / CCPA-Employee-Privacy-Notice.pdf

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    Network Technician • West Chicago, IL, US