Front Desk Receptionist

💼 Receptionist

🕒 Schedule : 3 Days / Week | 13-Hour Shifts

✨ About the Role

As a Receptionist ( Patient Experience Coordinator) , you’ll be the first point of contact for our patients — the person who sets the tone and makes people feel at ease. This role is perfect for someone with strong customer service skills who wants to do work that matters.

No healthcare experience? No problem. If you’ve worked in hospitality, retail, or any fast-paced service role, you already have the foundation — we’ll teach you the rest.

🧩 What You’ll Do

• Greet every patient with warmth and professionalism
• Manage check-in / check-out, verify info, and assist with forms
• Answer phones and emails with clarity, kindness, and accuracy
• Schedule and confirm appointments
• Keep front desk area clean, calm, and welcoming
• Use digital tools and office systems efficiently
• Support teammates and adapt as needs shift

🧠 What You Bring

🌱 Why You’ll Love Working Here

🌟 About Serenity

At Serenity Healthcare, we believe in redefining mental wellness. Using innovative technology and evidence-based care, we help patients who haven’t found success with traditional treatments. Our mission is to help people take back their lives — and we’re looking for team members who care deeply about making that happen.