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Project Manager

Project Manager

Paradigm Information Services, Inc.Charlotte, NC, us
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Job Description

This is a remote position.

Paradigm is searching for a Project Manager to support our client, a global leader in the legal industry. The Project Manager (PM) oversees the administration of tort litigation. This position acts largely as an account executive of multiple complex projects. PMs are the face of the company to our clients and as such are accountable for the client relationship. Internally, they coordinate with key departments including : Client Development, Case Development, Lien Resolution, Shared Services, Finance, and Legal. The primary responsibility is to ensure client satisfaction with project deliverables.

Type : 1 year contract

Location : Fully remote, USA

Benefits :  Paradigm offers medical, dental, vision, life, 401K, PTO, and sick days.

As a Project Manager you will :

  • Responds promptly to client communication with accurate, timely information; understands client needs, anticipates issues, and represents them internally.
  • Delivers project tasks and milestones on time; ensures quality outcomes and full accountability for client delivery.
  • Balances client needs with internal collaboration; builds strong relationships, understands business areas, supports initiatives, and applies feedback for improvement.
  • Manages direct reports through hiring, training, delegation, engagement, and performance management; models leadership and reports on team operations, productivity, and health.
  • Handles escalations across departments to ensure timely, accurate resolution; identifies trends and root causes and implements corrective actions.
  • Maintains quality by identifying issues, solving problems, and coaching team members.
  • Oversees timely, accurate invoicing aligned with contracts; resolves billing errors, communicates changes to Finance, follows up on overdue invoices, and monitors budgets.
  • Partners with IT and development teams to improve deliverables, resolve portal issues, and lead client-focused improvements.
  • Accurately forecasts revenue based on project stages; monitors client activity, budgets, and financials.

Requirements

Our skills and experience wish list includes :

  • A solid understanding of the litigation support industry which is typically a result of at least 2 years of experience in project management positions with law firms or corporate legal departments.
  • Demonstrated success in the management of multiple simultaneous projects.
  • Oral and written communication skills which provide a strong and confident leadership presence.
  • Excellent client relationship skills which include the ability to manage client expectations proactively, recognize client needs and adapt company capabilities to meet client requirements consistently.
  • Demonstrated ability in each of the following areas : ensure effective control of all aspects of a project from initial planning through final production; development of project plans; balance overall client requirements; development of relationships; and review financial and billing information in a timely manner to ensure deadlines are consistently met.

    • Benefits

    Paradigm offers a competitive benefits package that includes medical, dental, vision, life, 401K, PTO, and sick days.

    About Us, Paradigm

    Want to love Mondays? It's possible when you love what you do. Paradigm is a staffing solutions firm dedicated to finding the perfect job for candidates. We're connected with some of the most innovative tech companies around, giving our employees that competitive edge needed in today's job market.

    Paradigm Information Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

    Requirements

    Project Management Legal Administration

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    Project Manager • Charlotte, NC, us