Office and Case Manager Liaison

Kulima Care Family Services is a faith-based, non-profit agency. Kulima is dedicated to providing therapeutic foster care, adoption, mentoring, and counseling services to support children and families. The agency's mission-driven approach and community partnerships have made it a valued resource for foster families in Kentucky. Kulima Care operates as a child-placing agency and is committed to supporting children in state care through a range of family-centered programs.

Position Summary :

The Office & Case Manager Liaison serves as the central support and communication link between Kulima’s administrative office, case managers, foster parents, partnering agencies, and external providers. This position ensures the smooth operation of daily activities, accurate documentation, and the timely coordination of services. The Liaison supports the delivery of high-quality care by helping manage case information, assisting with client needs, monitoring compliance, and facilitating communication across departments.

This role requires strong organizational skills, excellent communication, professionalism, and the ability to handle sensitive information with confidentiality. The Office & Case Manager Liaison must demonstrate compassion, attention to detail, and a “children-first” mindset consistent with Kulima’s values.

Key Responsibilities :

Administrative & Office Support :

• Provide front-office support, including answering phones, greeting visitors, responding to inquiries, and directing communication to appropriate staff.
• Maintain organized filing systems (digital and physical) for all case records, documents, and agency forms.
• Assist with scheduling appointments, staffing meetings, team meetings, and home visits.
• Track deadlines for reports, compliance documentation, and paperwork required from case managers and foster parents.
• Prepare copies, packets, and documents for meetings, client intakes, and agency trainings.
• Maintain office equipment, supplies, and inventory.

Case Management Liaison Duties :

Transportation & On-Call Support :

Compliance & Reporting .

Client & Family Support :

Communication & Collaboration :

Qualifications :

Work Schedule :