CSI seeks a Concierge for our client’s Apartment Community.
Concierge staff members are often the first step to creating a sense of community due to the high level of customer service they provide to current and prospective residents, guests and vendors.
Responsibilities may include :
- Welcome residents, guests, staff and vendors
- Receive and track packages delivered to staff and community residents
- Address resident inquiries or concerns
- Coordinate appointments with future residents
- Create an open and welcoming environment for visitors
- Act as building and community expert or liaison
- Build relationships with current and future residents
- Assist with events and initiatives
- Answer phones
- Communicate with management and maintenance for issues or concerns
- Provide information on facilities and services, events and attractions, tours, travel routes and transportation schedules
- Provide area maps, brochures and other literature
- Arrange tickets, bookings, appointments and reservations for guests, sell and account for tickets
- Organize Files
- Area activities and events
Ideal candidates should possess a dynamic personality with an ability to interact and connect with all different personalities.
Requirements :
No Experience NecessaryProfessional appearance (and willingness to follow staff dress code)Reliable means of transportationProven ability to be on time every daySelf-motivated and highly RELIABLEStrong verbal communication skillsExcellent telephone mannerFriendly, outgoing and display a positive, upbeat attitudeA Big Plus :
Bi-lingual / language skillsOffice skills : customer service, typing, clerical, computer