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Senior HR Business Partner
Senior HR Business Partnerblack.ai • San Francisco, CA, US
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Senior HR Business Partner

Senior HR Business Partner

black.ai • San Francisco, CA, US
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Join us on our mission to make a better world of work.

Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.

Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world's top private cloud companies by Forbes and most innovative companies by Fast Company.

For more information visit cultureamp.com.

How you can help make a better world of work

As a Senior HR Business Partner you are the strategic business partner to Culture Amp's Go-to-Market (GTM) teams – including Sales, Customer Success, and related Customer functions. This role puts a strong emphasis on building deep, trust-based relationships with GTM / Customer teams to deliver high-impact people and culture initiatives that drive business results and elevate our customer-facing employee experience.

In a high-impact, Lead-level remit, you'll support designated executives and VPs, providing end-to-end partnership across the full employee lifecycle – from partnering with talent acquisition and onboarding, through performance management, development, and exit. You'll partner closely with executive stakeholders and operate across regions, shaping people practices and amplifying engagement, inclusion, performance, and intent to stay.

You will

  • Build strategic, trust-based partnerships with assigned GTM executives and senior leaders, providing expert counsel on complex talent and people issues to mitigate risk and enable optimal outcomes for the company and our people.
  • Own and drive the people strategy for assigned GTM / customer-facing teams (Sales, CX, Revenue Operations, and associated functions) – ensuring alignment to business goals, performance, and OKRs.
  • Support the full employee lifecycle for your designated GTM group, including recruitment, onboarding, engagement, development, performance, exit, and transition.
  • Lead workforce planning, succession, and organizational design, advising on team structure and capability building as the business scales.
  • Use data and insight to shape and evolve the People agenda, tracking and reporting on key talent metrics (retention, attrition, engagement, performance, etc.), identifying trends and surfacing actionable recommendations.
  • Deliver and embed global people programs and policies in ways that support our culture, compliance, and DEI commitments across all geographies.
  • Design and facilitate talent planning activities to identify high-potential talent, leadership development priorities, and build robust succession pipelines.
  • Advise on compensation and reward initiatives, interpreting both internal frameworks and external benchmarking for market-competitive approaches.
  • Manage a broad spectrum of employee relations issues – including investigations – end-to-end, ensuring fairness, compliance, and best-practice resolution.
  • Be an advocate and champion of Culture Amp's product and people philosophy, acting as a "customer zero" within our own organization.

You have

  • 7+ years' HR Business Partner experience in a fast-paced environment (SaaS / tech preferred, but not essential), with a strong record of strategic business partnering for senior commercial leaders in customer-facing or GTM functions.
  • Demonstrated depth in performance management, employee relations, organizational design, and compensation practices, both globally and regionally.
  • Experience leading change management initiatives and building / rebuilding for sales or GTM teams, with an aptitude for driving engagement, intent to stay, and high team performance.
  • A track record in supporting rapidly scaling go-to-market or customer-facing teams (preferably global, but U.S. / NA regional expertise essential).
  • Proven ability to deliver Culture First people practices, balancing strategic priorities with day-to-day coaching and influencing through strong relationships.
  • Excellent analytical, interpersonal, and communication skills, with the flexibility to thrive in ambiguity and fast growth.
  • You are

  • Deeply curious and passionate about people, culture, and high-performing teams – a "people geek" at heart.
  • Comfortable rolling up your sleeves to drive change; you see opportunity in evolving environments and strive to build inclusive, thriving workplaces.
  • Flexible, nimble, and able to operate at both strategic and tactical levels, adapting quickly as priorities shift.
  • Empathetic and energized by influencing and coaching others to elevate outcomes.
  • You are

  • Deeply curious and passionate about people, culture, and high-performing teams – a "people geek" at heart.
  • Comfortable rolling up your sleeves to drive change; you see opportunity in evolving environments and strive to build inclusive, thriving workplaces.
  • Flexible, nimble, and able to operate at both strategic and tactical levels, adapting quickly as priorities shift.
  • Empathetic and energized by influencing and coaching others to elevate outcomes.
  • Excited to join a team where you can make a difference in the lives and careers of your colleagues.
  • For this role, the estimated base salary range is listed below. In addition to base salary, your compensation package will include additional components such as equity and benefits. For sales roles, your package may also include sales commission.

    The actual base salary will vary based on various factors, including market and individual skills, capabilities and experience, objectively assessed during the interview process.

    We believe in fair & equitable pay at Culture Amp, and therefore, we build pay equity into all our programs in addition to conducting annual pay equity audits.

    Base Salary Range (US)

    $150,000 – $190,000 USD

    We believe that our employees are the heartbeat of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are :

  • Employee Share Options Program : We empower you to be an owner in Culture Amp and share in our success
  • Programs, coaching, and budgets to help you thrive personally and professionally
  • Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people
  • Monthly Camper Life Allowance : An automatic allowance paid out each month with your pay – you can spend it however you like to help improve your experience and life outside work
  • Team budgets dedicated to team building activities and connection
  • Intentional quarterly wellbeing pauses : A quarterly company-wide shutdown day in each region to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time
  • Extended year-end breaks : An extended refresh period at the end of year
  • Excellent parental leave and in work support program available from day 1 of joining Culture Amp
  • 5 Social Impact Days a year to make a positive impact on the community outside of work
  • MacBooks for you to do your best & a work from home office budget to spend on setting up your home office
  • Medical insurance coverage for you and your family (Available for US & UK only)
  • Additionally, we don't just focus on our internal community; we believe in creating a better world of work for all. We're committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place.

    We have a strong commitment to Anti-Racism, and endeavor to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti-Racism here.

    Please keep reading…

    Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting significantly fewer requirements.

    We strongly encourage you to apply if you're interested : we'd love to know how you can amplify our team with your unique experience!

    If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding roles in Germany). These questions are completely optional, but your participation truly helps. By sharing this anonymous information, you support our efforts to build a more inclusive and equitable hiring process—and help us hold ourselves accountable to that commitment. Your responses are entirely confidential and will not impact hiring decisions.

    If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com. The Reasonable Accommodations team will respond to your email promptly. Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy or contact privacy@cultureamp.com.

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