Talent.com
Employee Benefits CSR / Employee Benefits Technical CSR
Employee Benefits CSR / Employee Benefits Technical CSRThe Jonus Group • San Antonio, TX, United States
serp_jobs.error_messages.no_longer_accepting
Employee Benefits CSR / Employee Benefits Technical CSR

Employee Benefits CSR / Employee Benefits Technical CSR

The Jonus Group • San Antonio, TX, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Employee Benefits CSR / Employee Benefits Technical CSR

Job Summary

Seeking two dedicated and detail-oriented professionals to join a growing team as Employee Benefits CSR (Client-Facing) and Employee Benefits Technical CSR (Non-Client Facing). These roles are integral to delivering exceptional service to the clients and supporting the producers. As part of a rapidly expanding agency, you will have the opportunity to grow your career in a collaborative and values-driven environment.

Compensation Package

  • Salary Range : $52,000 - $62,000 annually ($25 - $30 per hour)
  • Benefits : Comprehensive medical, dental, and vision insurance
  • 401(k) :

Responsibilities

  • Serve as the primary point of contact for clients, addressing benefit inquiries and resolving requests efficiently.
  • Manage client accounts, ensuring satisfaction and preparing renewal presentations.
  • Stay informed about industry trends and lead educational sessions during Open Enrollment.
  • Advise clients on benefit plan administration, compliance, and funding options.
  • Collaborate with Third-Party Administrators and guide clients through the enrollment process.
  • Provide ongoing support to maintain strong client relationships and ensure timely task completion.
  • Meet with clients to address insurance needs and keep producers informed of account status.
  • Utilize software tools such as Employee Navigator and EPIC to manage accounts and streamline processes.
  • Qualifications / Requirements

  • Licenses : Life & Health (L&H) license required.
  • Experience : Experience with Employee Navigator preferred but not required. Open to candidates with varying levels of experience, including those eager to learn.
  • Technical Skills : Tech-savvy individuals who are comfortable with learning new systems and tools.
  • Soft Skills : Eager to learn and grow within the role.

    Strong problem-solving and organizational skills.

    Collaborative team player with excellent communication abilities.

    Positive attitude and willingness to adapt to a dynamic work environment.

    Detail-oriented with a focus on delivering exceptional client service.

    #LI-EL1

    serp_jobs.job_alerts.create_a_job

    Employee Benefit • San Antonio, TX, United States

    Job_description.internal_linking.related_jobs
    Customer Service / Benefits Advisor (Work from home)

    Customer Service / Benefits Advisor (Work from home)

    Professional Career Solutions • San Antonio, Texas
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Work From Home Union Benefits Rep

    Work From Home Union Benefits Rep

    Global Elite • San Antonio, TX, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Work From Home Union Benefits Rep.Our company has moved to 100% virtual, work-from-home positions.This position allows you to earn an incredible living without sacrificing your family life.We're lo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Associate- Voluntary Benefits

    Customer Service Associate- Voluntary Benefits

    Texas Staffing • San Antonio, TX, US
    serp_jobs.job_card.full_time
    Customer Service Associate For Voluntary Benefits.The Customer Service Associate for Voluntary Benefits will provide call center functional and or technical support for a Voluntary Benefits client....serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_less • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Patient Benefits Representative

    Patient Benefits Representative

    A-Line Staffing Solutions • San Antonio, TX, United States
    serp_jobs.job_card.full_time
    A-Line Staffing is now hiring a Bilingual Patient Benefits Representative (English / Spanish) in San Antonio, TX! The Bilingual Patient Benefits Representative will be working for a Fortune 500 Compa...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Benefits Specialist

    Benefits Specialist

    Interview Hunters • San Antonio, TX, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We are looking for a representative to join our team.This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the clien...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Customer Service Representative - Remote In Texas

    Customer Service Representative - Remote In Texas

    TEKsystems • San Antonio, TX, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Answer all calls and emails in a timely manner, in adherence to their goals.Document all call information according to standard operating procedures. Answer questions about products and services, re...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Psychiatry

    Psychiatry

    The Inline Group • San Antonio, Texas, US
    serp_jobs.job_card.full_time
    Psychiatry physician employment in Texas : The Inline Group -.Hours : Monday - Friday : 7 am - 5 pm.Compensation : - Based on experience. Benefits : - Medical, Dental, and Vision - Plan includes low ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Licensed Therapist (LCSW, LPC, LMFT)

    Licensed Therapist (LCSW, LPC, LMFT)

    Hightop Health • San Antonio, TX, US
    serp_jobs.job_card.full_time +1
    Roots Behavioral Health (A Hightop Health Clinic) is seeking a dedicated and compassionate Licensed Therapist, who is passionate about delivering high quality care, to join our integrative and coll...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Benefits Customer Service Advisor - Work from home (50k-90k per year)

    Benefits Customer Service Advisor - Work from home (50k-90k per year)

    Professional Careers • San Antonio, Texas
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Benefits & Payroll Administrator

    Benefits & Payroll Administrator

    Black Rifle Coffee Company • San Antonio, TX, United States
    serp_jobs.job_card.full_time
    We are Black Rifle Coffee Company, a veteran-founded company serving premium, fresh-roasted coffee to people who love America. We have a love for coffee, dogs, the outdoors, America, and most import...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Benefits Consultant

    Benefits Consultant

    Interview Hunters • San Antonio, TX, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We are looking for a representative to join our team.This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the clien...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    CVS Health Careers in Elmendorf, TX

    CVS Health Careers in Elmendorf, TX

    CVS • Elmendorf, TX, USA
    serp_jobs.job_card.full_time
    CVS is hiring for retail, pharmacy, customer service, and management positions.Competitive wages with comprehensive benefits and employee discounts. Flexible scheduling with opportunities for career...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Care Representative

    Customer Care Representative

    The Hartford • San Antonio, TX, US
    serp_jobs.job_card.full_time +1
    We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals and to...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_less • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Customer Care Representative Remote

    Customer Care Representative Remote

    Morphius Corp • San Antonio, TX, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    We are seeking employees to join our company in working remotely across California.Due to COVID-19 we have been able to restructure our day to day work and now can be done remotely.We work in conju...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Associate- Voluntary Benefits

    Customer Service Associate- Voluntary Benefits

    San Antonio Staffing • San Antonio, TX, US
    serp_jobs.job_card.full_time
    Customer Service Associate For Voluntary Benefits.The Customer Service Associate for Voluntary Benefits will provide call center functional and or technical support for a Voluntary Benefits client....serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Principal CSR Analyst

    Principal CSR Analyst

    TradeJobsWorkForce • 78293 San Antonio, TX, US
    serp_jobs.job_card.full_time
    Principal CSR Analyst Job Duties : Provide leadership and input in building the long-term business model...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    FIA Employee Benefits Account Manager

    FIA Employee Benefits Account Manager

    Cullen / Frost Bankers • San Antonio, TX, US
    serp_jobs.job_card.full_time
    Employee Benefits Account Manager.Are you described as someone with an inquisitive mind and a thirst for knowledge? Do you like working in a fast-paced environment and have a goal-oriented mindset?...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Entry Level CSR - Work From Home

    Entry Level CSR - Work From Home

    American Income Life Insurance Company • San Antonio, TX, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years!. The Company is expanding in our territo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30