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Operations and Scheduling Coordinator
Operations and Scheduling CoordinatorNumotion • Los Angeles, CA, United States
Operations and Scheduling Coordinator

Operations and Scheduling Coordinator

Numotion • Los Angeles, CA, United States
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  • serp_jobs.job_card.full_time
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SIGN ON BONUS OFFERED!

  • $2,000 SIGN ON BONUS FOR IN TRAINING LICENSED THERAPISTS SUCH AS LPC-IT, LCPC-IT, LCSW-IT OR LMFT-IT OR EQUIVALENT (REQUIRES 12-MONTH COMMITMENT)
  • $4,000 SIGN ON BONUS FOR FULLY LICENSED THERAPISTS SUCH AS LPC, LCPC, LCSW, LMFT OR EQUIVALENT (REQUIRES 18-MONTH COMMITMENT)

SUMMARY :

The Therapist develops, coordinates, and facilitates all direct social services to patients and their families assigned and performs duties as directed by their manager.  The Therapist will work in an acute care setting that includes partial hospitalization and intensive outpatient services.  As a Therapist, you are an integral part of a patient’s journey, to help change their story, and lead to positive outcomes.  In this role, you will provide therapeutic treatment services in individual, group and family settings. The Therapist collaborates with a multi-disciplinary treatment team to develop the plan of care for the patients.  Successful candidate will advocate for and support our patients.

JOB DUTIES & RESPONSIBILITIES :

  • Provide social services to patients and their families / significant others.
  • Provide therapeutic treatment services to the individual, group, family and / or significant others.
  • May provide individual treatment sessions with patients as indicated per the program and patient needs.
  • Provide crisis intervention services as needed and assess for safety daily.
  • Interact with patients, family members, significant others and referents with respect and and dignity.
  • Participate in psychoeducational support sessions with patient / family / significant others.
  • Provide case management and therapeutic interventions to all assigned patients.
  • Serve as patient advocate when a patient has a grievance, following the System policy and procedures.
  • Adhere to materials provided to ensure clinical effectiveness and consistency.
  • Manage patient / family expectations related to services provided.
  • Initiate and maintain contact with referring providers, school, if applicable, and care team for patients.
  • Implement goals and interventions as specific on the Care Plan, within the therapeutic component of the patient’s program.
  • Ensure goals are SMART (specific, measurable, attainable, relevant, and timely).
  • Ensure goals and interventions are patient specific and individualized according to patient diagnoses.
  • Document progress according to the treatment
  • Suicide Risk Assessment and collaboration with treatment team according to identified guidelines.
  • Complete a safety plan (at Provider discretion for patients age 12 and under).
  • Initial treatment goals and interventions on the Care Plan.
  • Obtain necessary consent for release of records to access information that will assist in providing treatment or facilitating discharge, including coordination with referents and other mental health treatment providers.
  • Complete ongoing treatment documentation, as required, according to program guidelines.
  • Write clear, concise, collaborative, and obtainable treatment goals in the Treatment plan.
  • Document patient’s treatment status in medical record daily.
  • Complete therapeutic documentation for group treatments including a description of the group and information about the patient’s engagement and participation.
  • Document contact notes for each conversation with outpatient provider, school, or parent.
  • Summarize the patient’s progress and decision making from multidisciplinary team meetings in the master treatment plan each time the patient is officially staffed.
  • For Inpatient and Residential only : Assist with coordinator of treatment director’s hold as needed and according to program policy and guidelines.
  • Document discharge Identify patient’s presenting problem, progress, status and treatment recommendations.
  • Contact outpatient provider(s), school and other stakeholders to discuss aftercare to ensure proper handoff.
  • EDUCATION / TRAINING REQUIREMENTS :

  • Master’s Degree in Social Work, or related field, from an accredited school of Social Work, Professional Counseling, or Family Therapy with a minimum of two (2) years’ experience in health care and at least two (2) years in a psychiatric setting, preferred.
  • Full, independent licensure as a Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW) or equivalent in state practicing.
  • Working knowledge of therapeutic intervention and techniques for all age groups, as well as the dynamics of human growth and behavior.
  • Per program description, this job may include duties of cognitive behavioral therapies in addition to social services.
  • _American Red Cross _Professional Rescue is required within thirty (30) days of date of hire. Biannual re-certification is required.
  • Formal training in the management of the aggressive patient (NCI) is required within sixty (60) days of date of hire. Annual re-certification is required.
  • Attend all mandatory in-services and other in-services relevant to the position. Be responsible for all educational requirements and related obligations pertaining to the license of the program / unit license regulatory requirements governing the program(s).
  • Employees at Addiction Service programs are required to have additional substance abuse credentials (SAC-IT, SAC, CSAC, or substance abuse specialty authorization in state practicing in addition to social work, professional counselor, or marriage family therapist licensing).
  • Must pass pre-employment background and drug screen.
  • Must be fully vaccinated for COVID unless approved for a medical or religious exemption.
  • BENEFITS :

  • Comprehensive benefits package (medical, dental, vision, etc.) for positions of 30 hours or more per week.
  • Childcare reimbursement offered for positions of 20 hours or more per week.
  • Gainshare bonus based on company goals.
  • 401k with matching contribution that is fully vested from day 1.
  • Loan relief, tuition reimbursement and scholarship opportunities.
  • ABOUT ROGERS BEHAVIORAL HEALTH

    Rogers Behavioral Health is a nationally recognized, not-for-profit provider of highly specialized psychiatric care. Rogers offers evidence-based treatment for children, teens, and adults with OCD and anxiety, addiction, depression and other mood disorders, eating disorders, trauma, and PTSD. Backed by more than a century of experience, Rogers is leading the way on measurement-based care and use of clinical outcomes. Rogers provides residential care and has three inpatient facilities located in southeastern Wisconsin. Rogers also offers outpatient services in a growing network of communities across the U.S.

    _ _

    The System also includes  Rogers Behavioral Health Foundation , which supports patient care, programs, and research; and  Rogers InHealth , an initiative that works to eliminate the stigma of mental health challenges.

    _ _

    For more information, visit  rogersbh.org .

    EOE / MFDV

    Equal Employment Opportunity and Affirmative Action – Rogers Behavioral Health (rogersbh.org)

    Required Skills Required Experience

    Qualifications :

  • Excellent verbal and written communication skills
  • Ability to follow chain of command
  • Knowledge of hospital operations especially from an ER, ICU, nursing unit, environmental services and financial perspective.
  • Highly developed ability to multi-task and maintain focus
  • Proactive, can-do approach and desire to build positive working relationships through collaborative problem-solving
  • Self-motivated and results oriented. Must be able to demonstrate sound decision making, flexibility and prioritization skills.
  • Strong organizational skills
  • Basic computer skills; Outlook, Word and Excel
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