Event Manager

Make a Positive Impact on Your Community While You Work Oakstop is a community-driven social enterprise that uses real estate as a platform for economic development.

We combine workspace, event space, and arts programming to support local entrepreneurs, artists, and communities.

Our mission is to provide dynamic environments where collaboration, creativity, and community thrive.

Oakstop’s Event Production Department is central to advancing this mission, ensuring that meetings, events, and gatherings across all locations reflect our commitment to hospitality, operational excellence, and community engagement.

A Unique Career Opportunity with a Company That is Making a Real Difference in Oakland!

The Event Manager is a part-time and full-time, hourly role ($20-$30 / hour) responsible for planning, coordinating, and executing events across Oakstop’s four Oakland locations.

This role ensures that all events are delivered at a high standard of quality and client satisfaction, directly supporting Oakstop’s mission and brand values.

The Event Manager reports to the Director of Event Production and works closely with the Member Services and Client Experience departments to ensure seamless communication, smooth event execution, and alignment with organizational goals.

Evening and weekend availability is required.

Schedule This is a part-time or full-time, non-exempt position Schedule may include weekends and evenings, but is flexible throughout weekdays.

Compensation Pay Range- $20-$30 per hour depending on experience Benefits Medical / Dental / Vision insurance Generous Vacation and Holiday policy 50% Employee Discount on Meeting / Event Space Fun community events, concerts, art exhibits, and team building activities Responsibilities Event Coordination & Client Relations Serve as the primary point of contact for clients during confirmed events, managing logistics and communication.

Confirm event details including room layouts, AV setup, catering coordination, and special requests.

Conduct pre-event and post-event walkthroughs with clients to verify readiness, document issues, and manage client satisfaction.

Collect post-event feedback to support continuous improvement and enhance the client experience.

Collaborate with Member Services and Client Experience to ensure consistent client communication and seamless handoffs.   On-Site Event Execution Contribute to event setup, execution, and breakdown across all four locations.

Ensure event spaces are clean, safe, functional, and properly equipped prior to event start.

Implement AV setup, configuration, and troubleshooting of AV equipment, furniture placement, and facilitate vendor access.

Monitor client’s event activities to anticipate and resolve logistical challenges, and provide help and support throughout their event.

Maintain consistency in event quality, ensuring alignment with Oakstop’s brand and service standards.   Operational Systems & Process Improvement Review the event schedules to ensure adequate preparation for the execution.  Contribute to the development and refinement of Standard Operating Procedures (SOPs), workflows, and operational processes.

Identify opportunities to improve operational efficiency and client satisfaction.   Cross-Departmental Collaboration Work closely with Member Services and Client Experience departments to align on event logistics and client expectations.

Participate in cross-departmental meetings to provide updates, coordinate priorities, and support strategic planning.

Serve as a point of escalation for on-site event issues, resolving challenges promptly while maintaining client satisfaction.

Staff the front desk at any of the locations if necessary.   Contribution to Oakstop’s Mission Ensure that all events reflect Oakstop’s guiding principles, enhancing the creative and collaborative experience for clients and communities.

Support Oakstop’s growth by providing high-quality event experiences that drive client satisfaction and repeat bookings.

Promote Oakstop’s spaces, programs, and services during events to strengthen community engagement and brand presence.   Desired Experience Bachelor’s degree strongly preferred.

Minimum 3 years of customer service experience in hospitality, coworking, or event management.

Minimum 2 years of event coordination or management experience, including direct client engagement.

Strong communication, organizational, and problem-solving skills.

Proven ability to manage a broad spectrum of corporate meetings, cultural events, etc. across a range of venue sizes.  Hands-on experience with AV equipment, furniture setup, or event logistics.

Proficiency with Mac / PC systems, Google Workspace, and event management software.

Daytime, Evening and weekend availability required.

Physically able to lift up to 50 lbs and transport equipment between Oakstop’s four locations.

Ability to get to work easily and travel between Oakstop’s four locations.   Work Environment Work occurs across all four Oakland locations.

Requires physical presence during setup, run of show, and breakdown of events, including lifting / carrying equipment (up to 50 lbs) and walking between buildings.

Flexible hours with required evenings and weekends depending on event schedule.   Oakstop's Guiding Principles Community Stewardship :

• Staff are stewards of our spaces and the people in them, creating welcoming, safe, and clean environments.

Creative Agency :

Equity Intentionality :

Collaborative Leadership :

Shared Ownership :