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Technical Writers (Documentation Specialist) Intermediate
Technical Writers (Documentation Specialist) IntermediateNexagen Networks • Rock Island, Illinois, USA
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Technical Writers (Documentation Specialist) Intermediate

Technical Writers (Documentation Specialist) Intermediate

Nexagen Networks • Rock Island, Illinois, USA
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Technical Writer / Documentation Specialist

Security Clearance Requirement : Current and Active DoD Secret

Salary Range : $65K - $75K

(The salary range provided is a general guideline. Nexagen Networks considers various factors when determining base salary offers including the scope and responsibilities of the position as well as the candidates experience education skills and current market conditions.)

As the Technical Writer / Documentation Specialist youll join a high-performing team dedicated to excellence innovation and mission-critical support. At Nexagen you will drive technological advancements and help secure our nations future. With outstanding benefits and unparalleled growth prospects youll thrive in our collaborative and innovative environment. Leverage over two decades of industry expertise to drive transformative innovation and deliver exceptional services across diverse government sectors.

Nexagen Networks is a trusted partner to the Department of Defense (DoD) and other federal agencies including the Army Air Force Marine Corps Navy and DHS. With more than 20 years of industry expertise we deliver exceptional lifecycle professional services spanning Research and Development Cloud Engineering Digital Modernization Systems and Software Engineering DevSecOps ITSM Cybersecurity Satellite Communication (SATCOM) RMF-FedRAMP Logistics Training Exercises COMSEC and IT / Networking.

Job Description

The Technical Writer / Documentation Specialist prepares and / or maintains systems programming and operations documentation including user manuals. Maintains a current internal documentation library. Competent to work on most phases of documentation.

Position Responsibilities :

  • Develop and maintain SOPs user guides installation manuals and system documentation for IT systems and services
  • Translate complex technical concepts into clear concise and user-friendly documentation
  • Ensure all documentation complies with DoD standards cybersecurity protocols and contract requirements
  • Collaborate with SMEs engineers and project teams to gather source material and validate content
  • Maintain version control and document lifecycle management using approved tools (e.g. SharePoint Confluence)
  • Support audits and inspections by providing accurate and up-to-date documentation
  • Facilitate template creation for all teams and customers and maintain a consistent document formatting guide for internal and customer-facing documentation

Qualifications :

  • Active Secret Clearance
  • Bachelors degree 5 years of experience.
  • Associates degree and at least 7-yrs experience in lieu of a bachelors degree.
  • Active DoD Secret (or above) Security Clearance.
  • Company Benefits :

    At Nexagen we believe in taking care of our team from day one! Enjoy comprehensive benefits including health dental and vision insurance generous paid time off a matching 401 (k) and various support programs. We also offer professional development opportunities and additional perks to ensure you thrive both personally and professionally. Join us and experience the difference with benefits that start on your first day !

    Our Culture :

    Join our dynamic team and thrive in a culture that champions flexibility professional growth and work-life balance. At Nexagen we support your continuous learning with comprehensive training and educational reimbursement. We celebrate your achievements and focus on delivering exceptional value to our customers. Be part of a supportive environment where your contributions directly impact our customers success and propel your career forward.

    The application period for the job is estimated to be 20 days from the job posting date. However this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

    Nexagen Networks Inc. is an Equal Opportunity Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.

    Required Experience :

    IC

    Key Skills

    Dhcp,SQL,Active Directory,VOIP,VMware,Customer Service,Windows,Trouble Shooting,Java,VPN,Sharepiont,hardware,Dns,Technical Support,Software Applications

    Employment Type : Contract

    Experience : years

    Vacancy : 1

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