Office Associate (SS Cook)

Job Requisition ID : 51391

Closing Date : 11 / 19 / 2025

Agency : Department of Insurance

Class Title : OFFICE ASSOCIATE - 30015

Skill Option : None

Bilingual Option : Spanish

Salary : $4004 - $5245 (Anticipated starting salary non-state $4004 / CBA language applies)

Job Type : Salaried

Category : Full Time

County : Cook

Number of Vacancies : 1

Bargaining Unit Code : RC014 Clerical Employees AFSCME

Merit Comp Code :

This position is a union position; therefore provisions of the relevant collective bargaining agreement / labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered.

• Answer all application questions thoroughly. DO NOT STATE SEE RESUME.

Why Work for Illinois

Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.

No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Insurance is seeking to hire an Office Associate to serve as a receptionist for the Director and the Department. This position receives screens and directs visitors and telephone inquiries; maintains the intra-office security program for visitors; performs a variety of complex specialized clerical office support functions; receives stamps and distributes certified registered or special delivery mail. The position utilizes Spanish speaking reading and writing skills in interacting with and assisting Spanish speaking visitors and clients. We invite all qualified applicants to apply

Essential Functions

Serves as a receptionist for the Department of Insurances Chicago office.

Maintains intra-office security program for all visitors entering the office reception area.

Serves as receptionist for the Directors office.

Utilizes Spanish speaking reading and writing skills in interacting with and assisting Spanish speaking visitors and clients.

Receives stamps and distributes certified registered special delivery and Federal Express / Airborne mail.

Operates office equipment such as personal computer typewriter copy machine fax machine.

Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

Requires knowledge skill and mental development equivalent to completion of high school.

Requires two (2) years of office experience.

Requires ability to speak read and write Spanish at a colloquial skill level.

Preferred Qualifications

Prefers at least two (2) years of extensive experience with office practices procedures and programs including the use of commonly used manual and automated office equipment.

Prefers at least two (2) years of extensive experience with composition grammar spelling and punctuation and basic mathematics.

Prefers at least two (2) years of experience with agency programs rules and regulations.

Prefers ability to follow oral or written instructions.

Conditions of Employment

Requires the ability to pass a background check.

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency

The Department of Insurance (DOI) regulates the insurance market in the State of Illinois including but not limited to licensing and educating insurance agents investigating Workers Compensation fraud and examining the operations and finances of insurance companies domiciled in the state. We are committed to protecting consumers and regulating the insurance industry with innovation and efficiency. DOI has approximately 220 employees who are split between our Chicago and Springfield offices.

State of Illinois employees enjoy a robust benefit package including :

Visit more information about our benefits.

Work Hours : M-F; 8 : 30 AM-5 : 00 PM

Work Location : 115 S Lasalle St Chicago Illinois 60603

Agency Contact Email :

Posting Group : Office & Administrative Support

This position DOES NOT contain Specialized Skills (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the Apply button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of the homepage in the blue ribbon.

Non-State employees should log in on the using the View Profile link in the top right of the homepage in the blue ribbon. If you have never before signed in you will be prompted to create an account.

If you have questions about how to apply please see the following resources :

State employees : Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees : on click Application Procedures in the footer of every page of the website.

The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses :

Required Experience :

IC

Key Skills

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Employment Type : Full Time

Experience : years

Vacancy : 1