IT Solutions Engineer - MSP

A rapidly growing, people-first Managed Service Provider (MSP) in the LA / OC area is looking for a hands-on, client-facing IT Solutions Engineer or (vCIO) to guide business clients through their IT strategy and modernization journey. This is not a sales role - it's about trusted advisement, helping clients unlock value through meaningful technology decisions.

As a Hands-On Technology Advisor or vCIO, you’ll lead client technology planning, develop strategic roadmaps, and provide technical oversight on key initiatives. You’ll interface directly with stakeholders, C-suite leaders, and internal delivery teams to ensure alignment between IT execution and business outcomes. This role is technical - you must be comfortable getting hands-on with systems and tools to support your strategic recommendations.

What You’ll Do

• Serve as the primary business-technical liaison for SMB and mid-market clients
• Lead Quarterly Business Reviews (QBRs), build 3–5 year roadmaps, and guide IT budgeting
• Translate business goals into actionable IT strategies using Microsoft-centric solutions
• Collaborate with TAMs, engineers, and project managers to drive policy, security, and lifecycle initiatives
• Educate clients on risk, modernization opportunities, and cost of inaction
• Stay hands-on with technical discovery and solution design

What You Bring

What’s Offered