Print Production Analyst

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better™. We are committed to delivering uncompromising quality to the health care professionals who use our products, and ultimately, the millions of patients whose lives we impact.

Arthrex Benefits

Medical, Dental and Vision Insurance

Company-Provided Life Insurance

Voluntary Life Insurance

Flexible Spending Account (FSA)

Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)

Matching 401(k) Retirement Plan

Annual Bonus

Wellness Incentive Program

Free, Onsite Medical Clinics

Free Lunch

Tuition Reimbursement Program

Trip of a Lifetime

Paid Parental Leave

Paid Time Off

Volunteer PTO

Employee Assistance Provider (EAP)

Please note, most benefits are for regular, full time employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.

Main Objective :

The Print Production Logistics Analyst is the central point of contact for print production-related requests and works with internal and external stakeholders, to answer, analyze, and prioritize inquiries through the Print Production Intake Portal. They maintain a thorough understanding of relevant business areas and processes in order to recommend solutions, provide support, and define requirements to streamline the production workflow. They Influence business requirements by making recommendations and suggesting alternatives to proposed solutions. Cross-functional department / team collaboration is essential to ensuring that inquiries are resolved in a manner that is consistent with the governing / corporate regulations, policies, and procedures.

Essential Duties and Responsibilities :

• Efficient and accurate monitoring, triaging, documenting, and resolving Jira issues / tickets
• Work closely with the Print Production Coordinators to ensure all supplies are sourced and ordered timely
• Develop reports and metrics to track and analyze Print Production intake portal data
• Analyze and reconcile department purchases in a timely manner while utilizing Capri and Concur Expense
• Collaborate on process improvements that could improve productivity, efficiency, and effectiveness
• Advanced ability to analyze requests to identify trends, root causes, and opportunities for improvement, and work to identify solutions
• Manage Electronic Change Orders (ECOs) for new and existing literature
• Write and contribute content for internal and external departmental communications
• Collaborate with cross-functional teams to devise weekly communications for department Salesforce Chatter group
• Communicate with requesters and vendors (via Jira portal, email, telephone, Chatter, or otherwise) in a professional, courteous, and effective manner
• Develop PowerPoint Presentations, surveys, and e-Learning content
• Advanced level management of project assignments through effective planning and working to clear obstacles and drive project completion through logistics, and analyzing data
• Participate in quarterly Marketing calls with Agencies
• Work for the best interest of the customer, while adhering to governing / corporate regulations, policies / procedures
• Provide assistance to PPCs as needed during times of PTO and during periods of increased volume

Incidental Duties :

The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management.

Education and Experience :

Knowledge and Skill Requirements / Specialized Courses and / or Training :

Machine, tools, and / or equipment skills :

Arthrex Benefits

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.