Hotel Front Desk Attendant

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! We look forward to meeting you!

Compensation :

13.50 - $14.50 hourly

Responsibilities :

• Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
• Perform regular bookkeeping duties : make sure hotel guest information is current and correct
• Handle customer complaints as necessary
• Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
• Work with the housekeeping staff to ensure rooms are ready for new guests
• Must be 21 with a valid driver's license and be able to drive the hotel shuttle

Qualifications :

About Company

Founded in 2005, Rolling Hills Hospitality operates 20 hotel properties with a central focus on exceeding guest expectations. We’ve earned a reputation as one of the premier hotel development and management firms in the region by combining high operational standards with a streamlined, scalable business model .