MSP IT System Administrator

System Engineer (Position is In Office NOT Remote).

We are seeking a IT System Administrator candidate to be part of a growing Managed Service Provider firm. The System Engineer candidate for this position must have 3-5+ years of experience deploying and supporting small-to-medium business environments, including servers, networking, virtualization, and the cloud.

The System Engineer must have excellent customer service skills and a desire to increase knowledge of cloud technology, virtualization, and networks for small-to-medium business solutions. The System Engineer candidate will work and support projects supporting Windows Server (AD, GPO) environments, migrate O365 and communicate technical solutions and services for the small-to-midsize business market. The System Engineer will be considered one of the team’s senior members and will be responsible for fielding complex high-level escalations and projects.

System Engineer MSP - Experience :

• Troubleshooting and deploying Windows 2012-2019.
• MS Office 365 administration with domain synchronization and migrations from G-suite and Exchange or other providers.
• Working MANAGED SERVICE PROVIDER EXPERIENCE.
• Active Directory and Group Policy creation.
• Superior troubleshooting / diagnostic skills.
• VMware and / or Hyper-V experience.
• P2V migration experience.
• Ticketing and R.M.M. experience. (ConnectWise).
• Implementing network software and hardware upgrades. (Cisco Meraki; SonicWall, FortiGate).
• Configuring and managing firewalls, switches, W.A.P.s, VPNs, and other network appliances.
• Support end-users in a help desk and on-site environment, resolving hardware / software issues.
• Serving as a member of the Project Delivery teams by providing hands-on technical support for complex projects.
• Serving as an escalation point for Tier III support issues that are escalated from our Tier I and Tier II engineers.
• Configure servers and other critical components in Azure.
• Azure & A.W.S. administration and support.
• Actual salary of System Engineer to commensurate with experience.